Cpl Resources plc
83 Merrion Square S,
Dublin, D02 R299,
Ireland
Dublin, D02 R299,
Ireland
353 1 614 6000
Professional Services
Cpl Resources plc Technographics
Cpl Resources plc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cpl Resources plc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Cpl Resources plc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cpl Resources plc has purchased the following applications: Mitrefinch HR Manager for Core HR in 2005, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cpl Resources plc is running and its propensity to invest more and deepen its relationship with Advance Systems , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cpl Resources plc revenues, which have grown to $620.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cpl Resources plc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cpl Resources plc Tech Stack and Enterprise Applications
Cpl Resources plc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Advance Systems | Legacy | Mitrefinch HR Manager | Core HR | HCM | OneAdvanced | 2005 | 2005 |
In 2005, Cpl Resources plc began using Mitrefinch time and attendance software TMSDOTNET with web functionality, deploying the solution in May 2005 and enrolling over 2000 staff on the system. Cpl Resources plc is also using Mitrefinch HR Manager in a Core HR role and has installed dedicated clocking terminals at several locations to capture workforce time data.
Mitrefinch HR Manager is deployed to manage core HR functions including personnel record management, absence tracking, and employee self service, while TMSDOTNET provides centralized time capture and web based attendance workflows. The implementation couples device based clocking terminals with web interfaces to support mixed mode time collection and HR administration.
The deployment was supported by vendor Advance Systems with implementation services from OneAdvanced, reflecting a vendor and SI VAR collaboration. Operational coverage focuses on HR and workforce management functions across multiple Cpl Resources plc sites, with governance centered on centralized time and attendance administration and HR operational processes, sustained in production since 2005.
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Time and Attendance | HCM |
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2005 | 2005 |
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Cpl Resources plc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Cpl Resources plc implemented Ruby Live Chat on its public website. The deployment uses Ruby Live Chat, classified in the Chatbots and Conversational AI category, to provide a web-embedded conversational interface for candidate engagement and client support. Configuration focused on standard conversational capabilities, including automated greetings, canned responses, transcript capture, and human agent handoff.
Operational responsibility is positioned at the digital engagement and talent acquisition functions, with the widget present on career pages and client-facing sections to support candidate queries and business development conversations. Governance emphasized scripted conversation flows, agent routing practices, and transcript retention for recruitment operations, with staff training and playbooks to standardize responses. Ruby Live Chat in the Chatbots and Conversational AI category serves as the primary conversational layer on Cpl Resources plc website.
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Cpl Resources plc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cpl Resources plc implemented Microsoft 365 to provide Collaboration capabilities, with public site references indicating Microsoft 365 is used on their website. Cpl Resources plc Microsoft 365 Collaboration supports core productivity and content workflows that are visible in their public web estate and align with company digital workplace needs.
The deployment aligns with Collaboration capabilities typically delivered by Microsoft 365, including cloud email and calendaring, document libraries and intranet content management, personal file synchronization, and real time team collaboration. Microsoft 365 is presented as the primary collaboration layer, with functional terminology consistent with Exchange Online, SharePoint, OneDrive, and Microsoft Teams style services.
Operationally the implementation implies tenant level administration, centralized content governance, and standard Microsoft 365 administration and compliance workflows for an organization of Cpl Resources plc size. The configuration on the website signals an integrated Collaboration posture where Microsoft 365 underpins internal productivity and externally visible content delivery.
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Cpl Resources plc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Cpl Resources plc TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Cpl Resources plc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Cpl Resources plc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cpl Resources plc
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Director | Director | HR | |
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HR Manager | Manager | HR | |
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Senior Payroll Manager | Manager | HR | |
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IT Director | Director | IT | |
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Apps Being Evaluated by Cpl Resources plc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cpl Resources plc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cpl Resources plc digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Cpl Resources plc Technographics
Cpl Resources plc is a Professional Services organization based in Ireland,
with around 13000 employees and annual revenues of $620.0 million.
Cpl Resources plc operates a diverse technology stack with applications such as
Mitrefinch HR Manager, Ruby Live Chat and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
Cpl Resources plc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Advance Systems, Ruby and Microsoft.
Cpl Resources plc recently adopted applications including
Ruby Live Chat in 2021, SendinBlue in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cpl Resources plc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cpl Resources plc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cpl Resources plc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.