Crawford & Company United Kingdom
The Hallmark Building, 106 Fenchurch Street,
London, EC3A 2DX,
United Kingdom
London, EC3A 2DX,
United Kingdom
44 20 7265-4000
Insurance
Crawford & Company United Kingdom Technographics
Crawford & Company United Kingdom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crawford & Company United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Crawford & Company United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crawford & Company United Kingdom has purchased the following applications: SAP BW (Business Warehouse) for Data Warehouse in 2011, Microsoft 365 for Collaboration in 2019, Terminus ABM Platform for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crawford & Company United Kingdom is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Mitel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crawford & Company United Kingdom revenues, which have grown to $225.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crawford & Company United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crawford & Company United Kingdom Tech Stack and Enterprise Applications
Crawford & Company United Kingdom Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2011 | 2011 |
In 2011, Crawford & Company United Kingdom implemented SAP BW (Business Warehouse) as its Data Warehouse. The deployment established a centralized data warehouse for enterprise reporting and analytics, leveraging SAP BW (Business Warehouse) data modeling, extraction, transformation and loading workflows, and a semantic reporting layer to support query and dashboard consumption. Configuration concentrated on standard Data Warehouse capabilities such as InfoProviders, dataflow orchestration and a reporting layer to support consolidated reporting and decision support across the organization.
Governance and rollout emphasized a super user model, with a coach and mentor providing hands-on coaching to SAP BW super users enabling them to develop and use the system to its full potential. That mentoring approach institutionalized knowledge transfer and in-house development of queries and data models, and it supported ongoing configuration management and change control around analytics and reporting functions. Operational ownership rested with analytics and reporting teams, with the mentor role embedded in sustainment and user enablement activities.
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Crawford & Company United Kingdom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Crawford & Company United Kingdom deployed Microsoft 365 as its Collaboration platform. The company website indicates active use of Microsoft 365, and the implementation serves the UK organization of roughly 1,500 employees.
The Microsoft 365 deployment centers on core Collaboration capabilities, including cloud email and calendaring, document management and intranet functionality, team chat and meetings, and cloud-hosted productivity applications and file sync. Implementation emphasis is on tenant-level configuration, provisioning of user accounts and mailboxes, content libraries and team sites, and standard collaboration workflows for document co-authoring and version control.
Operational coverage spans corporate functions across the United Kingdom, supporting communications, document-centric workflows and knowledge sharing for insurance business functions. The rollout aligns Collaboration tooling with role-based access and business process needs typical of claims, underwriting and support teams, enabling centralized content control and shared workspaces.
Governance and administration are framed around cloud tenancy controls, identity and access management and information governance practices appropriate for the insurance sector. Microsoft 365 is positioned as the central Collaboration fabric for the organization, with tenant administration and compliance controls governing user access and content lifecycle management.
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Collaboration | Collaboration |
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2012 | 2013 |
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Collaboration | Collaboration |
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2008 | 2008 |
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PBX, VoiP and Phone Systems | Collaboration |
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2012 | 2013 |
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Crawford & Company United Kingdom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Terminus | Legacy | Terminus ABM Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021, Crawford & Company United Kingdom deployed Terminus ABM Platform on its web site. The Terminus ABM Platform was implemented as an Account Based Marketing solution to enable account level engagement through web site instrumentation and on‑site personalization. Implementation work centered on embedding Terminus tracking and tagging into web pages to support account identification, personalized web content delivery, advertising orchestration, and campaign measurement consistent with Account Based Marketing capabilities.
The deployment scope covered corporate marketing and demand generation functions operating in the United Kingdom, with the web site serving as the primary integration surface for account level workflows. Governance focused on aligning marketing and sales around account selection and campaign orchestration, and on feeding web analytics into ongoing ABM campaign measurement. The Terminus ABM Platform is positioned to support account targeting, personalization, and advertising orchestration as part of Crawford & Company United Kingdom Account Based Marketing efforts.
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Call Center | CRM |
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2012 | 2013 |
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Call Center | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2016 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2017 |
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Crawford & Company United Kingdom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2014 | 2014 |
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Crawford & Company United Kingdom PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Crawford & Company United Kingdom Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Crawford & Company United Kingdom TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Crawford & Company United Kingdom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Crawford & Company United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Data | Director | Finance | |
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Head of Data Science | Director | IT | |
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Senior Director, IT Operations. International | Director | IT | |
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Data & Analytics Director | Director | IT | |
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Customer Service Manager | Manager | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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Senior Customer Service Manager | Manager | Customer Service | |
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IT Manager | Manager | IT | |
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Director Of Operations | Director | Finance | |
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Apps Being Evaluated by Crawford & Company United Kingdom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crawford & Company United Kingdom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crawford & Company United Kingdom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Crawford & Company United Kingdom Technographics
Crawford & Company United Kingdom is a Insurance organization based in United Kingdom,
with around 1500 employees and annual revenues of $225.0 million.
Crawford & Company United Kingdom operates a diverse technology stack with applications such as
SAP BW (Business Warehouse), Microsoft 365 and Terminus ABM Platform,
covering areas like Data Warehouse, Collaboration and Account Based Marketing.
Crawford & Company United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and Terminus.
Crawford & Company United Kingdom recently adopted applications including
Terminus ABM Platform in 2021, SmartSheet in 2021 and NextRoll Cookie Consent Banner in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crawford & Company United Kingdom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crawford & Company United Kingdom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crawford & Company United Kingdom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.