AI Buyer Insights:

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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Crawford Software Consulting Tech Stack and Enterprise Applications

Crawford Software Consulting AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Crawford Software Consulting implemented Tawk.to on its website. The deployment uses Tawk.to in the Chatbots and Conversational AI category to provide a web chat widget for visitor engagement and real time customer support. Implementation centered on embedding the Tawk.to widget across the corporate site and configuring conversational elements and agent presence, including canned responses and conversation history, to support typical chat handling for a 40 employee professional services firm. Operationally the Tawk.to installation supports client engagement and presales workflows, with site level administration managed by internal staff. Governance emphasized chat routing, message handling workflows, and dashboard access control to align inbound conversations with sales and support responsibilities. The Tawk.to application remains the primary Chatbots and Conversational AI touchpoint on the Crawford Software Consulting website.
Crawford Software Consulting Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Crawford Software Consulting deployed Microsoft 365 as its primary Collaboration platform. The company exposes Office 365 Mail on its public website and uses Microsoft 365 to provide core email and productivity capabilities for its professional services operations. The implementation is structured around a cloud tenant model, with Exchange Online serving as the Office 365 Mail endpoint, Microsoft 365 productivity apps for document creation and editing, and OneDrive and SharePoint for file synchronization and team document stores. Azure Active Directory is used to centralize identity and single sign on for users, aligning authentication with the Microsoft 365 administration model. Crawford Software Consulting Microsoft 365 Collaboration supports email, document collaboration, and knowledge sharing functions across consultants, sales and back office teams in the United States. Governance is centered on tenant administration, user provisioning, mailbox policies and email routing configured to the Office 365 Mail endpoint, with ongoing configuration and policy management performed by internal IT staff.
Crawford Software Consulting CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LeadLander Legacy LeadLander Marketing Analytics CRM n/a 2017 2017
In 2017, Crawford Software Consulting implemented LeadLander on their website. Crawford Software Consulting implemented LeadLander, a Marketing Analytics application, to instrument their public site and capture visitor activity for marketing and sales functions. The deployment used site-level instrumentation by embedding the LeadLander tracking tag across web pages, enabling visitor tracking, session analytics, lead identification, and standard reporting modules typical of Marketing Analytics tools. LeadLander is configured to surface inbound interest and web behavior signals that feed marketing qualification and sales follow-up workflows. Operational coverage is focused on the corporate website and the marketing and sales functions that consume visitor intelligence, with governance oriented around web instrumentation and lead-handling workflows. Configuration emphasis is on analytics configuration, visitor-to-lead mapping, and report configuration for campaign and pipeline visibility.
Marketing Automation CRM 2010 2010
Sales Automation, CRM, Sales Engagement CRM 2013 2013
Crawford Software Consulting CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Crawford Software Consulting

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Crawford Software Consulting Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crawford Software Consulting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crawford Software Consulting digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Crawford Software Consulting Technographics
Crawford Software Consulting is a Professional Services organization based in United States, with around 40 employees and annual revenues of $5.0 million.
Crawford Software Consulting operates a diverse technology stack with applications such as Tawk.to, Microsoft 365 and LeadLander, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
Crawford Software Consulting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Microsoft and LeadLander.
Crawford Software Consulting recently adopted applications including SiteLock in 2020, Tawk.to in 2018 and LeadLander in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crawford Software Consulting’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Crawford Software Consulting’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crawford Software Consulting technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.