Paris, 75008,
France
Credit Immobilier de France Technographics
Credit Immobilier de France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Credit Immobilier de France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Credit Immobilier de France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Credit Immobilier de France has purchased the following applications: Broadcom CA Service Desk Manager for IT Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Credit Immobilier de France is running and its propensity to invest more and deepen its relationship with Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Credit Immobilier de France revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Credit Immobilier de France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Credit Immobilier de France Tech Stack and Enterprise Applications
Credit Immobilier de France ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | Broadcom CA Service Desk Manager | IT Service Management | ITSM | n/a | 2016 | 2016 |
In 2016 Credit Immobilier de France implemented Broadcom CA Service Desk Manager 12.9 as its IT Service Management platform to support IT operations and enterprise service desk functions. The deployment targeted a 350-employee banking organization and was delivered as an expertise mission focused on CA Service Desk Manager 12.9, aligning the application to banking support workflows and service-level expectations.
The implementation centered on core IT Service Management capabilities including incident management, problem management, change management, a service request catalog, knowledge management, SLA tracking, workflow automation, and a configuration management database aligned to asset and configuration workflows. Configuration emphasized role based access, templated incident and change workflows, and a self-service portal and knowledge base to standardize ticket intake and classification across IT support teams.
Governance work established operational ownership inside IT support, formalized escalation and approval workflows, and instituted service management process controls consistent with ITIL influenced operations. The recorded expertise mission on CA Service Desk Manager 12.9 included configuration of administrative roles and governance gates, and handoff to internal support for ongoing administration and process adherence.
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IT Decision Makers and Key Stakeholders at Credit Immobilier de France
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Apps Being Evaluated by Credit Immobilier de France Executives
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