Credit Industriel et Commercial
6, Avenue de Provence,
Paris, 75009,
France
Paris, 75009,
France
33 3 8397 8937
Banking and Financial Services
Credit Industriel et Commercial Technographics
Credit Industriel et Commercial Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Credit Industriel et Commercial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Credit Industriel et Commercial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Credit Industriel et Commercial has purchased the following applications: IDEMIA Smart PIN for Card Personalization in 2021, Event Catalyst for Event Management in 2025, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Credit Industriel et Commercial is running and its propensity to invest more and deepen its relationship with IDEMIA , Event Catalyst , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Credit Industriel et Commercial revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Credit Industriel et Commercial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Credit Industriel et Commercial Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IDEMIA | Legacy | IDEMIA Smart PIN | Card Personalization | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Credit Industriel et Commercial deployed IDEMIA Smart PIN as part of a multi-bank Card Personalization initiative alongside Crédit Mutuel, Banque Casino and Targobank. The deployment is described in vendor communications as extending across digital channels and physical agency networks, with IDEMIA reporting Smart PIN in use across more than 4,000 agencies of the Crédit Mutuel Alliance Fédérale Group during the same program year.
The implementation centered on IDEMIA Smart PIN capabilities for instant PIN issuance and PIN reminder delivery, enabling end-users to receive PINs via the bank mobile application or on the bank website. Functionally the solution operates as a dematerialized PIN distribution module within Card Personalization workflows, providing real time PIN provisioning and customer-facing reminder services that replace paper mailers and manual PIN mail processes.
Integrations explicitly include the bank mobile application and the bank website as delivery channels, and the solution is positioned to connect into card issuance and personalization flows to ensure PIN data is synchronized with card production and activation sequences. Operational coverage spans retail banking customer service and card issuance operations, and touches front line branch interactions where customers may request instant PIN issuance or reminders.
Governance implications described in the deployment emphasize embedding PIN distribution into digital customer authentication and card lifecycle processes, removing paper based PIN dispatch and associated transportation steps. IDEMIA positions Smart PIN as an eco friendly Card Personalization capability and cites having issued millions of dematerialized PINs, reinforcing supplier experience with this mode of PIN delivery.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Event Catalyst | Legacy | Event Catalyst | Event Management | Collaboration | n/a | 2025 | 2025 |
In 2025 Credit Industriel et Commercial deployed Event Catalyst to power CIC Market Solutions' CICForum in France, adopting Event Catalyst as an Event Management application to support investor relations and corporate-access workflows. The implementation supported a targeted investor relations use case, focused on scheduling and executing investor one-to-one meetings and managing event registrations for CICForum attendees.
Event Catalyst was configured to enable Business Match, Registration, and Lead Management capabilities inferred from vendor documentation and post implementation notes, delivering end-to-end meeting orchestration, attendee check-in processing, and lead capture workflows. The Event Catalyst application facilitated automated meeting scheduling and matching, centralized registration forms and guest lists, and structured lead tracking to surface qualified investor interactions.
Operational coverage centered on CIC Market Solutions' CICForum in France, with deployment scoped to corporate-access teams and investor relations personnel managing one-to-one meetings and attendee engagement. Governance and process changes focused on event-level coordination, standardized registration and check-in procedures, and centralizing lead routing into existing investor relations workflows to improve meeting quality.
Reported outcomes included increasing the number of qualified meetings and reducing no-shows through more structured scheduling, check-in, and lead management, illustrating Event Catalyst as the Event Management application integrated into CIC Market Solutions' investor relations and corporate-access operations.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Credit Industriel et Commercial implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services. The deployment provisions hosting for the bank's public website and associated web applications, centralizing web-facing compute and storage onto Microsoft Azure Cloud Services. This alignment places Application Hosting and Computing Services at the core of CIC's online customer channels in France.
The architecture emphasizes cloud-native compute and scalable storage patterns, using virtualized compute instances and object storage approaches to host web content and session state. Standard capabilities for networking, load distribution, automated scaling, and platform-level security were applied to support availability and peak traffic on the public site.
Implemented functional modules include web hosting, runtime application stacks, static asset storage, and platform monitoring and logging to enable operational observability. Microsoft Azure Cloud Services is used to support deployment pipelines for web releases and to provide centralized platform controls for access and configuration management.
Operational governance is structured through centralized IT and cloud operations for provisioning, access control, and change management, aligned with banking security and compliance practices. The implementation focuses on the customer-facing website and related web application layer within CIC's broader digital channel estate.
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IT Decision Makers and Key Stakeholders at Credit Industriel et Commercial
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Credit Industriel et Commercial Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Credit Industriel et Commercial IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Credit Industriel et Commercial digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Credit Industriel et Commercial Technographics
Credit Industriel et Commercial is a Banking and Financial Services organization based in France,
with around 24000 employees and annual revenues of $4.00 billion.
Credit Industriel et Commercial operates a diverse technology stack with applications such as
IDEMIA Smart PIN, Event Catalyst and Microsoft Azure Cloud Services,
covering areas like Card Personalization, Event Management and Application Hosting and Computing Services.
Credit Industriel et Commercial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IDEMIA, Event Catalyst and Microsoft.
Credit Industriel et Commercial recently adopted applications including
Event Catalyst in 2025, IDEMIA Smart PIN in 2021 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Credit Industriel et Commercial’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Credit Industriel et Commercial’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Credit Industriel et Commercial technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.