List of IDEMIA Smart PIN Customers
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France
Since 2010, our global team of researchers has been studying IDEMIA Smart PIN customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IDEMIA Smart PIN for Card Personalization from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IDEMIA Smart PIN for Card Personalization include: Credit Mutuel, a France based Banking and Financial Services organisation with 82000 employees and revenues of $19.00 billion, Credit Industriel et Commercial, a France based Banking and Financial Services organisation with 24000 employees and revenues of $4.00 billion, Targobank, a Germany based Banking and Financial Services organisation with 7000 employees and revenues of $2.50 billion, FLOA Bank (formerly Banque Casino ), a France based Banking and Financial Services organisation with 480 employees and revenues of $58.0 million and many others.
Contact us if you need a completed and verified list of companies using IDEMIA Smart PIN, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IDEMIA Smart PIN customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Credit Industriel et Commercial | Banking and Financial Services | 24000 | $4.0B | France | IDEMIA | IDEMIA Smart PIN | Card Personalization | 2021 | n/a | In 2021, Credit Industriel et Commercial deployed IDEMIA Smart PIN as part of a multi-bank Card Personalization initiative alongside Crédit Mutuel, Banque Casino and Targobank. The deployment is described in vendor communications as extending across digital channels and physical agency networks, with IDEMIA reporting Smart PIN in use across more than 4,000 agencies of the Crédit Mutuel Alliance Fédérale Group during the same program year. The implementation centered on IDEMIA Smart PIN capabilities for instant PIN issuance and PIN reminder delivery, enabling end-users to receive PINs via the bank mobile application or on the bank website. Functionally the solution operates as a dematerialized PIN distribution module within Card Personalization workflows, providing real time PIN provisioning and customer-facing reminder services that replace paper mailers and manual PIN mail processes. Integrations explicitly include the bank mobile application and the bank website as delivery channels, and the solution is positioned to connect into card issuance and personalization flows to ensure PIN data is synchronized with card production and activation sequences. Operational coverage spans retail banking customer service and card issuance operations, and touches front line branch interactions where customers may request instant PIN issuance or reminders. Governance implications described in the deployment emphasize embedding PIN distribution into digital customer authentication and card lifecycle processes, removing paper based PIN dispatch and associated transportation steps. IDEMIA positions Smart PIN as an eco friendly Card Personalization capability and cites having issued millions of dematerialized PINs, reinforcing supplier experience with this mode of PIN delivery. | |
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Credit Mutuel | Banking and Financial Services | 82000 | $19.0B | France | IDEMIA | IDEMIA Smart PIN | Card Personalization | 2021 | n/a | In 2021, Credit Mutuel deployed IDEMIA Smart PIN as a Card Personalization solution to enable instant, dematerialized PIN delivery to cardholders. The rollout covered more than 4,000 agencies of the Crédit Mutuel Alliance Fédérale Group and was positioned to respond to customer demand for immediate access and to reduce paper use and transportation in PIN issuance. IDEMIA Smart PIN was implemented to provide two primary functional capabilities, instant PIN issuance and PIN reminder delivery, delivered through the bank's digital channels. The implementation emphasizes dematerialized PIN provisioning workflows and digital customer authentication touchpoints, enabling end users to receive or recall their PIN via the bank's mobile application or via the bank website. The deployment integrated IDEMIA Smart PIN into Credit Mutuel's customer-facing digital channels, extending the card issuance lifecycle beyond physical mail and branch printouts into app and web flows. Operational coverage focused on branch networks and customer digital experience, impacting card issuance operations, branch processes, and customer service functions across the group. Reported outcomes from the deployment include a new digital customer experience and an eco-friendly removal of paper and associated transportation from PIN distribution, consistent with IDEMIA having issued millions of dematerialized PINs. The program illustrates Credit Mutuel using Card Personalization technology to modernize PIN delivery and support faster, digitally native cardholder interactions. | |
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FLOA Bank (formerly Banque Casino ) | Banking and Financial Services | 480 | $58M | France | IDEMIA | IDEMIA Smart PIN | Card Personalization | 2021 | n/a | In 2021 FLOA Bank, formerly Banque Casino, implemented IDEMIA Smart PIN, a Card Personalization application. IDEMIA Smart PIN enables end users to instantly receive their debit or credit card PINs or request PIN reminders via the bank's mobile application or on its website. The deployment centered on dematerialized PIN issuance and on-demand PIN reminder capabilities, delivering PINs digitally rather than by physical mail. Functional modules implemented aligned with Card Personalization workflows, including secure PIN generation, digital delivery orchestration, and customer authentication flows for mobile and web channels. IDEMIA Smart PIN was positioned to integrate with the bank's card issuance lifecycle and digital customer touchpoints. Integrations explicitly included the bank's mobile application and website for PIN delivery and reminders, changing operational touchpoints for card services and customer support teams. The implementation affected business functions spanning card personalization, digital channels, and contact center operations to support instant PIN issuance requests. IDEMIA's broader program included deployments with Crédit Mutuel, CIC, Banque Casino, and Targobank, and IDEMIA reports issuance of millions of dematerialized PINs and deployment into more than 4,000 agencies of the Crédit Mutuel Alliance Fédérale Group. Governance changes focused on removing paper PIN mailings to eliminate associated transportation and paper use, shifting processes toward digital delivery and channel-based authentication controls. The IDEMIA Smart PIN implementation for FLOA Bank aligns with vendor-stated objectives around environmental sustainability and immediate customer experience. | |
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Banking and Financial Services | 7000 | $2.5B | Germany | IDEMIA | IDEMIA Smart PIN | Card Personalization | 2021 | n/a |
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