Las Vegas, 89126, NV,
United States
CRES a Gallagher Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CRES a Gallagher Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 CRES a Gallagher Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CRES a Gallagher Company has purchased the following applications: Macaw AMS for Agency Management in 2017, Provide Support for Chatbots and Conversational AI in 2011, Zoom for Audio Video and Web Conferencing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CRES a Gallagher Company is running and its propensity to invest more and deepen its relationship with Nest Innovative Solutions , Provide Support , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CRES a Gallagher Company revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CRES a Gallagher Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nest Innovative Solutions | Legacy | Macaw AMS | Agency Management | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, CRES a Gallagher Company implemented Macaw AMS in the Agency Management category to consolidate agency operations and move core agency workflows into a cloud hosted Macaw platform. The engagement involved vendor Nest Innovative Solutions and began as a migration initiative to shift agency application functionality to the cloud while centralizing policy servicing and producer access.
The Macaw AMS deployment encompassed Agency Management capabilities including policy servicing, producer portals, and ongoing rating updates, with inferred use of rating and underwriting configuration and structured data migration from on premise systems. Implementation work included configuration of policy administration workflows, annual rate update processes, and producer facing self service modules consistent with standard Agency Management functional stacks.
Operational coverage was United States focused, supporting business functions across policy administration, underwriting support, and producer relations within CRES a Gallagher Company. The deployment architecture emphasized a maintained cloud instance of the Macaw based agency application with vendor led application maintenance and annual cadence for rating file updates and versioning.
Governance and runbook responsibilities were institutionalized with Nest Innovative Solutions maintaining the Macaw AMS environment, executing yearly rate updates and ongoing application maintenance. Outcomes explicitly documented include successful cloud migration, continued vendor maintenance of the Macaw based agency application, and regular yearly rate update operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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