Crexendo
1615 South 52nd Street,
Tempe, 85281, AZ,
United States
Tempe, 85281, AZ,
United States
1 978-459-9000
Communications
Crexendo Technographics
Crexendo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crexendo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 121 Crexendo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crexendo has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crexendo is running and its propensity to invest more and deepen its relationship with Zoho Corp. , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crexendo revenues, which have grown to $28.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crexendo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crexendo Tech Stack and Enterprise Applications
Crexendo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Crexendo deployed Zoho SalesIQ on its website. Zoho SalesIQ is a Chatbots and Conversational AI application used to enable real-time visitor engagement and conversational support for Crexendo's sales and customer service functions. The deployment is implemented as an embedded web-based chat widget that leverages visitor tracking and session intelligence on the public site.
Configuration emphasized standard Chatbots and Conversational AI capabilities including live chat routing, proactive chat triggers, automated lead capture and analytics dashboards to surface visitor behavior. Operational ownership is aligned with sales and customer support teams who access the Zoho SalesIQ console for chat handling and engagement workflows, and the rollout is focused on the corporate website rather than internal portals. Governance is centered on chat routing rules, user access controls within Zoho SalesIQ and scripted engagement flows, with no other system integrations stated in the available source.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Crexendo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Crexendo implemented Microsoft 365 to deliver Collaboration capabilities across its communications business. The deployment is a cloud-hosted Microsoft 365 tenant referenced on Crexendo's website, provisioned to support internal productivity, email, and team communication for the organization.
The Microsoft 365 implementation centers on core Collaboration modules including Exchange Online for email and calendaring, Microsoft Teams for real-time communication, SharePoint and OneDrive for document management, and the Microsoft Office application suite for desktop and web authoring. Operational coverage extends to business functions such as communications, customer support, sales, and back-office productivity for approximately 121 employees, with administration structured around tenant-level identity and access controls and standard Microsoft 365 administrative roles to manage mail, collaboration sites, and information governance.
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Collaboration | Collaboration |
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2022 | 2022 |
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Crexendo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Crexendo implemented Hotjar on its website to instrument customer-facing web experiences within its Customer Experience stack. The deployment placed the Hotjar tracking snippet across public pages to capture behavioral signals for web analytics and experience monitoring. The implementation focused on client-side instrumentation and page-level data capture for web interaction analysis.
Hotjar was configured to collect session recordings, heatmaps, conversion funnel observations and on-page feedback to support Product, Marketing and User Experience functions. Configuration details include client-side JavaScript tagging, page targeting and session sampling controls, with governance oriented around data capture settings and consent alignment. Hotjar serves as Crexendo Customer Experience tooling for behavioral analytics on the corporate website.
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Sales Automation | CRM |
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2017 | 2017 |
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Crexendo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Crexendo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Crexendo
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Crexendo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crexendo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crexendo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Crexendo Technographics
Crexendo is a Communications organization based in United States,
with around 121 employees and annual revenues of $28.1 million.
Crexendo operates a diverse technology stack with applications such as
Zoho SalesIQ, Microsoft 365 and Hotjar,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Crexendo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp., Microsoft and Contentsquare.
Crexendo recently adopted applications including
Approved Contact in 2025, Oracle Cloud Infrastructure in 2025 and Hubspot Live Chat in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crexendo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crexendo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crexendo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.