Crieff, PH7 3LQ,
United Kingdom
Crieff Hydro Hotel and Resort Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Crieff Hydro Hotel and Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Crieff Hydro Hotel and Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crieff Hydro Hotel and Resort has purchased the following applications: Infor SunSystems for ERP Financial in 2015, NLA Pyramid Payroll for Payroll in 2018, Allora.ai for Reservation and Booking Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crieff Hydro Hotel and Resort is running and its propensity to invest more and deepen its relationship with Infor , NLA Systems , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crieff Hydro Hotel and Resort revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crieff Hydro Hotel and Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Crieff Hydro Hotel and Resort implemented Infor SunSystems as its ERP Financial application. The deployment focused on core finance operations across three properties within the resort portfolio.
The implementation emphasized Infor SunSystems financial ledgers and cash management capabilities, with day-to-day use centered on purchase ledger processing and physical cash counting at property level. Staff operated Procure Wizard alongside Infor SunSystems for purchase-to-pay activities, reflecting an operational link between procurement workflow tooling and the SunSystems ledger.
Operational coverage was the finance teams responsible for three Crieff Hydro properties, supported by a one month period of hands-on finance working experience to onboard staff into transactional processing. That onboarding period concentrated on counting hotel cash, supplier invoice posting, and reconciliation workflows executed within Infor SunSystems.
The engagement positioned Infor SunSystems as the core ERP Financial system for the resort, supporting purchase ledger and cash control processes and aligning procurement activity from Procure Wizard into the hotel finance function.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NLA Systems | Legacy | NLA Pyramid Payroll | Payroll | HCM | n/a | 2018 | 2018 |
In 2018 Crieff Hydro Hotel and Resort implemented NLA Pyramid Payroll to centralize monthly payroll operations across the resort. NLA Pyramid Payroll is deployed as the core Payroll application supporting payroll, HR and finance functions for the hotel and resort staffing model.
The implementation covers back to back monthly payroll runs, end to end HMRC and pension submissions, gender pay gap reporting, and preparation of payroll journals and accrual journals. Configuration work focused on recurring payroll cycles, statutory reporting outputs, and automated generation of payroll and accrual journal files for downstream finance posting.
Operationally the program included maintenance of the Riteq time and attendance system alongside Pyramid Payroll, with timekeeping data maintained in Riteq used to drive pay calculations and journal preparation in NLA Pyramid Payroll. The arrangement positions NLA Pyramid Payroll as the payroll processing engine while Riteq functions as the workforce time capture source, supporting coordinated payroll and HR workflows.
Governance activities emphasized ongoing payroll processing ownership, statutory submission controls for HMRC and pension providers, and compliance reporting for gender pay gap obligations. Training of new users on Riteq was part of the rollout and operational support, establishing user-level process knowledge for time entry, exception handling and payroll run preparation.
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Workforce Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Allora.ai | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Crieff Hydro Hotel and Resort implemented Allora.ai in the Reservation and Booking Management category. The deployment uses Avvio allora.ai on their public website and the vendor field lists The Access Group.
Configuration focused on embedding the Allora.ai web booking widget to handle direct bookings, real-time availability checks, rate presentation, and guest data capture. Functional modules implemented include the booking engine, booking workflow orchestration, and booking confirmation and notification capabilities aligned with Reservation and Booking Management expectations.
Integration work centered on the website level, where Avvio allora.ai was instrumented to surface availability and complete bookings inside the site checkout flow. Operational coverage spans central reservations and front desk booking channels, supporting online direct bookings for the resort and coordinating with internal reservations processes.
Rollout followed a phased approach tied to the public site, with operational training for reservations and front office teams and governance focused on booking workflow ownership and rate update processes. Change management emphasized standardizing reservation intake, confirmation workflows, and web-to-reservations handoffs to consolidate online booking traffic through Allora.ai.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics, Sales Analytics | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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