Cripps
22 Mount Ephraim,
Tunbridge Wells, TN4 8AS,
United Kingdom
Tunbridge Wells, TN4 8AS,
United Kingdom
44 18 9251-5121
Professional Services
Cripps Technographics
Cripps Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cripps and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Cripps employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cripps has purchased the following applications: Kofax Copitrak (ex Nuance Copitrak) for Expense Management in 2020, Access SelectHR Absence and Leave for Absence and Leave Management in 2003, Peppermint Case Management for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cripps is running and its propensity to invest more and deepen its relationship with Tungsten Automation , The Access Group , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cripps revenues, which have grown to $61.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cripps intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cripps Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax Copitrak (ex Nuance Copitrak) | Expense Management | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Cripps implemented Kofax Copitrak (ex Nuance Copitrak) as its Expense Management solution and the application is hosted on their website. The deployment establishes a web accessible layer for capturing and reporting office spend, with the full product name Kofax Copitrak (ex Nuance Copitrak) explicitly configured for expense capture and chargeback workflows.
Configuration focused on core Expense Management capabilities typical of the category, including print and copy accounting, automated cost allocation rules, chargeback and recovery coding, and centralized reporting and audit trails. The implementation emphasized policy driven controls and configurable reporting modules to support cost categorization, cost center assignment, and recurring usage controls.
Operational coverage targeted finance and administrative functions across Cripps in the United Kingdom, with the system feeding cost capture and chargeback workflows used by practice managers and finance teams. Integrations were handled through the web based deployment model to support downstream expense reconciliation and internal cost recovery processes without named third party system claims.
Governance was implemented through role based access and reporting ownership, with process changes oriented around centralized expense validation and chargeback approval workflows. Rollout was organized to align with administrative and professional user groups, applying configuration governance and usage policy enforcement to sustain consistent expense management practices.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access SelectHR Absence and Leave | Absence and Leave Management | HCM | n/a | 2003 | 2004 |
In 2003 Cripps implemented Access SelectHR Absence and Leave. Cripps purchased SelectHR in May 2003 and the system has grown with the firm as staff numbers nearly trebled, according to Payroll Manager Joan Wixey who has been at Cripps for the last 12 years. The intranet version of Access SelectHR Absence and Leave has been in use throughout the company for the last two years and all members of staff use it.
The deployment centers on Access SelectHR Absence and Leave, classified as Absence and Leave, delivering employee self service for leave requests and absence booking, configurable absence types and approval workflows, and operational absence calendars and reporting consistent with the category. Configuration emphasizes alignment between HR and payroll processes, with Payroll Manager oversight for entitlement configuration and approval routing. The implementation footprint covers firm wide HR and payroll business functions across all departments.
Rollout progressed incrementally from the initial purchase in 2003 to a company wide intranet availability in the recent two year phase, establishing governance through payroll led administration and standardized HR user workflows. Joan Wixey summarized user sentiment saying SelectHR was like a divine light!
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Core HR | HCM |
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2003 | 2004 |
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Payroll | HCM |
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2003 | 2004 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Task Management | HCM |
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2020 | 2020 |
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Task Management | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Peppermint Technology | Legacy | Peppermint Case Management | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Cripps implemented Peppermint Case Management. Cripps uses Peppermint Case Management on their website to capture client matters and manage case workflows, aligning the deployment with the Case Management category for legal practice management.
The Peppermint Case Management deployment emphasizes matter intake, contact and matter record management, document linking and task and workflow orchestration, reflecting standard Case Management capabilities used by law firms. The application is embedded in the firm website to provide online client intake and to centralize matter data for practice teams across the United Kingdom. Governance effort concentrated on standardizing intake forms, workflow states and assignment processes to create consistent matter triage and handling. This implementation establishes Cripps, Peppermint Case Management, Case Management as the core system for client intake and matter management business functions.
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cripps
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cripps Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cripps IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cripps digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cripps Technographics
Cripps is a Professional Services organization based in United Kingdom,
with around 600 employees and annual revenues of $61.0 million.
Cripps operates a diverse technology stack with applications such as
Kofax Copitrak (ex Nuance Copitrak), Access SelectHR Absence and Leave and Peppermint Case Management,
covering areas like Expense Management, Absence and Leave Management and Case Management.
Cripps has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, The Access Group and Peppermint Technology.
Cripps recently adopted applications including
Peppermint Work Management in 2023, Zoho Mail in 2021 and Kofax Copitrak (ex Nuance Copitrak) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cripps’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cripps’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cripps technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.