Redding, 96002, CA,
United States
Cross Petroleum Technographics
Cross Petroleum Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cross Petroleum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Cross Petroleum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cross Petroleum has purchased the following applications: PDI Enterprise for Wholesalers for Distribution ERP in 2013, Olark Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cross Petroleum is running and its propensity to invest more and deepen its relationship with PDI Technologies , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cross Petroleum revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cross Petroleum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cross Petroleum Tech Stack and Enterprise Applications
Cross Petroleum ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PDI Technologies | Legacy | PDI Enterprise for Wholesalers | Distribution ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Cross Petroleum implemented PDI Enterprise for Wholesalers. The deployment is a Distribution ERP implementation that centralized core financial management and wholesale distribution workflows for the company.
The implementation configured PDI Enterprise for Wholesalers financial modules, including general ledger, accounts payable and accounts receivable, and inventory accounting, to enforce standardized month end close procedures and consistent transaction accounting across finance and distribution functions. Governance and process changes formalized finance workflow ownership and standardized posting and reconciliation sequences to reduce manual handoffs and close cycle variability. As reported, the implementation decreased monthly financials close time by about three weeks, a 75% reduction, demonstrating the impact of PDI Enterprise for Wholesalers on Cross Petroleum finance operations.
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Cross Petroleum AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Cross Petroleum deployed Olark Live Chat on its public website. Olark Live Chat, classified under Chatbots and Conversational AI, was embedded as a web chat widget to provide real-time customer messaging and initial lead capture.
The implementation focused on customer-facing workflows and supported live chat interactions, chat transcript generation, canned responses, and an agent interface to serve customer service and sales functions. The deployment used a front-end integration pattern, embedding the Olark Live Chat JavaScript snippet into the company website to surface the chat UI to visitors, and governance was adjusted to include chat handling protocols and transcript review for issue resolution and follow up.
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Cross Petroleum Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Cross Petroleum deployed Microsoft 365 to establish a centralized Collaboration platform across its organization. Cross Petroleum Microsoft 365 Collaboration supports corporate communication and document management business functions and is evident in the company web presence where Microsoft 365 services are referenced.
The implementation centers on standard Microsoft 365 Collaboration capabilities including enterprise email and calendaring, cloud document libraries and intranet via SharePoint, real time chat and meetings via Teams, and Office web and desktop productivity suites. The Microsoft 365 footprint covers Cross Petroleum's United States workforce of approximately 250 employees and is used to unify email routing, document publishing and internal collaboration workflows that surface through the corporate website.
Operational governance for Microsoft 365 is organized around a tenant administration model with identity and access controls, mailbox and file lifecycle policies, and collaborative site provisioning workflows. These controls align platform configuration with business processes for corporate communications, document retention and cross‑functional collaboration across finance, operations and field teams.
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Cross Petroleum eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
eCommerce | eCommerce |
|
2021 | 2021 |
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Cross Petroleum IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cross Petroleum
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cross Petroleum Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||