Chicago,, 60606, IL,
United States
Crowe Technographics
Crowe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crowe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5600 Crowe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Crowe has purchased the following applications: Workday HCM for Core HR in 2018, Jack Henry Banking SilverLake for Core Banking in 2018, CroweMind for Generative AI Platforms in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crowe is running and its propensity to invest more and deepen its relationship with Workday , Explorance , Pinpoint or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crowe revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crowe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crowe Tech Stack and Enterprise Applications
Crowe HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Crowe implemented Workday HCM as its Core HR platform, provisioning a single Workday tenant to support the firm’s human resources and talent management operations for approximately 6,600 employees in the United States. The deployment positioned Workday HCM as the central system of record for employee data, recruiting intake, compensation planning, time and absence tracking, and security role management.
Configuration and module adoption focused on Recruiting, HCM, Compensation, Time Tracking, Absence, and Security, with Business Processes designed and configured to reflect Crowe’s compliance and workflow requirements. The implementation included development and maintenance of complex Workday reports, dashboards, discovery boards, and worksheets using advanced calculated fields, and frequent use of Enterprise Interface Builder loads to perform mass data updates within the tenant.
Integration work emphasized operational interoperability, with teams diagnosing and resolving integration issues to ensure seamless data flow between Workday HCM and other enterprise systems, and managing EIB-based integrations for high-volume transactions. Functional support patterns documented by the Talent Platform Optimization team include end-to-end troubleshooting across Recruiting, Compensation, Time Tracking, Absence, and security configurations in the tenant.
Governance activity established recurring release readiness and change management routines, the Talent Platform Optimization Assistant Director leading bi-annual Workday release impact assessments and communication planning. Program governance centered on partnering with business leaders to design scalable, sustainable Workday solutions, advising leadership and teammates on tenant-wide functional design, and optimizing Business Processes to support ongoing operational efficiency.
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Learning and Development | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2019 |
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Workforce Management | HCM |
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2024 | 2024 |
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Crowe ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Crowe implemented Jack Henry Banking SilverLake, a Core Banking application. The deployment was oriented toward supporting Crowe's financial crime and compliance engagements, enabling core ledger activity, deposit and loan processing, customer account records, and transaction posting workflows used in investigative and advisory work.
Configuration emphasized standard Core Banking modules, including deposit processing, loan servicing, general ledger posting, teller and branch transaction flows, and real time and batch transaction processing. The Jack Henry Banking SilverLake implementation was configured to expose transaction feeds and audit trails that support forensic review, case assembly, and quantitative analytics for financial crime investigations.
Integrations explicitly supported connections to compliance and analytics systems, including OFAC screening, ChexSystems, TSYS transaction interfaces, SNAP, VCARS, Thomson Reuters Clear, and Actimize. The environment also interoperated with Crowe operational tooling listed by staff, such as Salesforce Analytics, Zendesk, insightsoftware Hubble, Hummingbird, and TRM Lab, to surface alerts, manage investigative cases, and produce reporting for client engagements.
Governance and operational processes included formal testing and validation routines driven by Crowe compliance and investigation teams, with configuration management and transaction monitoring workflows established to align Core Banking data with financial crime risk management practices. Jack Henry Banking SilverLake was used as the authoritative transaction and customer record source within those governance constructs.
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Crowe AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crowe | Legacy | CroweMind | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023, Crowe deployed CroweMind, an internal Generative AI Platforms application developed to support audit and assurance workflows at Crowe LLP. The platform was created and operated within the firm to centralize AI-assisted drafting, review, and meeting capture across the United States.
CroweMind implements modules for drafting management letter comments, LLM-assisted audit drafting and document review, and automated meeting-note capture. Functionality emphasizes natural language generation, extractive and abstractive summarization, and configurable prompt templates to standardize auditor output and reduce manual drafting effort.
Operational coverage focused on audit and assurance teams across Crowe offices in the United States, embedding CroweMind into document review cycles, client deliverable drafting, and internal review workflows. The deployment model was an internally hosted application architecture with centralized configuration and module-level controls to ensure consistent behavior across practice teams.
The rollout occurred in fall 2023 under a formal AI governance framework that included mandatory training and controlled module access, and module usage such as LLM-assisted audit drafting and document review is inferred from Crowe product descriptions. The introduction of CroweMind was reported to improve auditor productivity and consistency.
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Crowe Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Crowe Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Crowe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2023 | 2023 |
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Crowe ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Crowe PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Crowe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Crowe CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Crowe
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Crowe Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||