Crowne Plaza Wilmington North
630 Naamans Road,
Claymont, 19703, DE,
United States
Claymont, 19703, DE,
United States
1 302-792-2700
Leisure and Hospitality
Crowne Plaza Wilmington North Technographics
Crowne Plaza Wilmington North Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crowne Plaza Wilmington North and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Crowne Plaza Wilmington North employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crowne Plaza Wilmington North has purchased the following applications: RadiusOne AR Suite for AR Automation in 2020, A1 Payroll for Payroll in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crowne Plaza Wilmington North is running and its propensity to invest more and deepen its relationship with HighRadius , M3 , A1 Payroll or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crowne Plaza Wilmington North revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crowne Plaza Wilmington North intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crowne Plaza Wilmington North Tech Stack and Enterprise Applications
Crowne Plaza Wilmington North ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HighRadius | Legacy | RadiusOne AR Suite | AR Automation | ERP | n/a | 2020 | 2020 |
In 2020, Crowne Plaza Wilmington North deployed RadiusOne AR Suite to support AR Automation on its website. Crowne Plaza Wilmington North implemented RadiusOne AR Suite, an AR Automation application, to centralize accounts receivable workflows associated with guest billing and online payments.
The RadiusOne AR Suite implementation focused on core AR Automation capabilities, including electronic invoice presentment, an embedded customer payment portal on the public website, automated collections workflows and dunning configuration, dispute and deductions tracking, and cash application routines. Configuration emphasized role-based workflows and dashboards to give the small finance team visibility into outstanding receivables and collection priorities.
Operational coverage centered on the hotel finance function and front-desk billing processes for the 50-employee property, consolidating invoice presentment and payment processing through the website. Governance work included standardized collection rules, approval flows for adjustments, and user access controls configured within RadiusOne AR Suite to align AR procedures with hotel billing operations.
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ERP Financial | ERP |
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2015 | 2015 |
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Crowne Plaza Wilmington North HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| A1 Payroll | Legacy | A1 Payroll | Payroll | HCM | n/a | 2015 | 2015 |
In 2015 Crowne Plaza Wilmington North deployed A1 Payroll in the Payroll category to centralize weekly payroll processing and employee deduction administration. The Controller for Real Hospitality Group in Claymont, DE used A1 Payroll for weekly payroll entry driven by reviewed and adjusted time clock punch reports, and to administer new hire packets, health insurance enrollments, and deduction worksheets.
A1 Payroll was configured to support weekly payroll entry workflows, time-clock reconciliation, deduction management, and payroll accrual reporting. The Controller incorporated A1 Payroll outputs into accounts payable GL coding and used payroll deduction entries alongside petty cash and cashier bank controls as part of the hotel finance routines. The application name A1 Payroll appears in payroll registers and deduction worksheets used for internal controls.
A1 Payroll was integrated with M3 accounting software for GL coding and posting of payroll and accounts payable related entries, and the Controller used those integrations to compile monthly accruals and deliver line by line P and L explanations to the management company. Operational coverage focused on finance and human resources functions at the Claymont site, with payroll runs, timekeeping reconciliation, and management reporting executed locally by the Controller.
Governance oriented around weekly verification of punch data, reconciliation of in house cashier banks and petty cash before payroll processing, and retention of employee HR paperwork and disciplinary forms signed by the Controller. Oversight included use of the hotel purchase order system to align payroll related expenditures and a manual control framework for approvals and signatory responsibilities tied to A1 Payroll outputs.
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Crowne Plaza Wilmington North Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Crowne Plaza Wilmington North implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution and embedded Cisco Webex Meetings into the hotel website to present virtual meeting options to customers. The deployment uses Cisco Webex Meetings cloud-hosted conferencing services, configured to expose meeting join links and scheduling options directly through the property web pages, enabling remote participation for event planners and corporate clients. Functional capabilities provisioned include scheduled video meetings, participant audio and video streams, screen sharing, and recorded sessions, aligned with standard Audio Video and Web Conferencing workflows.
The implementation is scoped at the property level, supporting meetings and events operations, front desk and sales teams, and hospitality staff coordination. Operational setup included account provisioning for hotel staff, configuration of meeting room profiles and public-facing meeting links, and the embedding of Webex meeting access on the Crowne Plaza Wilmington North website. Governance focuses on scheduling workflows and access control for staff-managed meetings, with documented operational procedures for booking virtual and hybrid events using Cisco Webex Meetings.
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Crowne Plaza Wilmington North Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Crowne Plaza Wilmington North eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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Crowne Plaza Wilmington North CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Crowne Plaza Wilmington North ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Crowne Plaza Wilmington North PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Crowne Plaza Wilmington North IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Crowne Plaza Wilmington North CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Crowne Plaza Wilmington North
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager | Manager | Finance | |
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Crowne Meeting Director | Director | Finance | |
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Manager, Accounting | Manager | Finance | |
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Apps Being Evaluated by Crowne Plaza Wilmington North Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crowne Plaza Wilmington North IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crowne Plaza Wilmington North digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Crowne Plaza Wilmington North Technographics
Crowne Plaza Wilmington North is a Leisure and Hospitality organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Crowne Plaza Wilmington North operates a diverse technology stack with applications such as
RadiusOne AR Suite, A1 Payroll and Cisco Webex Meetings,
covering areas like AR Automation, Payroll and Audio Video and Web Conferencing.
Crowne Plaza Wilmington North has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HighRadius, A1 Payroll and Cisco Systems.
Crowne Plaza Wilmington North recently adopted applications including
DocuSign eSignature in 2022, Salesforce Sales Cloud in 2021 and RadiusOne AR Suite in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crowne Plaza Wilmington North’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crowne Plaza Wilmington North’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crowne Plaza Wilmington North technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.