Cruise WhitSundays
24 The Cove Road, Port of Airlie,
Airlie Beach, 4802, QLD,
Australia
Airlie Beach, 4802, QLD,
Australia
61 7 4846 7000
Leisure and Hospitality
Cruise WhitSundays Technographics
Cruise WhitSundays Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cruise WhitSundays and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Cruise WhitSundays employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cruise WhitSundays has purchased the following applications: Workable ATS for Applicant Tracking System in 2016, Ruby Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cruise WhitSundays is running and its propensity to invest more and deepen its relationship with Workable , The Access Group , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cruise WhitSundays revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cruise WhitSundays intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cruise WhitSundays Tech Stack and Enterprise Applications
Cruise WhitSundays HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Cruise WhitSundays deployed Workable ATS as their Applicant Tracking System. The leisure and hospitality operator in Australia uses Workable ATS to power job postings and candidate intake on its public careers pages, centralizing recruiting activity for corporate and on-site operations.
Workable ATS is implemented as the front-end application for sourcing, application capture, resume management, and stages-based candidate progression, with configurable application forms and posting workflows typical of an Applicant Tracking System. The implementation is embedded on the company website to collect applications directly into Workable ATS, enabling HR to manage requisitions, screening, and interview coordination within the platform. Governance is maintained by the in-house HR and recruiting team who operate posting approvals and candidate review workflows through the application.
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Payroll | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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Cruise WhitSundays AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Cruise WhitSundays implemented Ruby Live Chat on its public website. Ruby Live Chat is a Chatbots and Conversational AI application used to capture visitor inquiries at the point of booking and customer service touchpoints for the leisure and hospitality operator.
The deployment is a front end chat widget embedded on the corporate site, routing real time conversations to an operator console and supporting live agent sessions, canned responses, visitor context and chat transcripts. Operational ownership is assigned to reservation and customer service teams, with governance focused on message handling workflows, staffing schedules and transcript retention policies to standardize how inbound chat is handled across the business.
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Cruise WhitSundays Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Cruise WhitSundays implemented Microsoft 365. The deployment targeted Collaboration capabilities across the 220 employee leisure and hospitality operator in Australia, surfacing Microsoft 365 productivity services for corporate communications, reservations, customer service and back office coordination. The implementation is visible on the public website where Microsoft 365 collaboration links and web facing content are referenced as part of staff workflows. Microsoft 365 is the central Collaboration application for the company.
The technical configuration centers on cloud hosted Exchange Online for corporate email, Microsoft Teams for real time collaboration and meetings, SharePoint Online and OneDrive for Business for document management and content publishing, with tenant level administration and identity controls consistent with Microsoft 365 deployments. Architecture is a single Microsoft 365 tenant delivering cloud services to company wide users, with web integration between the corporate site and the Microsoft 365 tenant to surface staff resources and authentication flows. Governance is organized around tenant administration, user provisioning and role based access to shared content, aligning collaboration workflows and document governance across Cruise WhitSundays operations.
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Cruise WhitSundays CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Cruise WhitSundays IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Cruise WhitSundays CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cruise WhitSundays
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Business Partner | Manager | HR | |
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General Manager | Manager | Finance | |
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Human Resources Manager | Manager | HR | |
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General Manager Fleet and Maintenance | Manager | Supply Chain | |
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Apps Being Evaluated by Cruise WhitSundays Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cruise WhitSundays IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cruise WhitSundays digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Cruise WhitSundays Technographics
Cruise WhitSundays is a Leisure and Hospitality organization based in Australia,
with around 220 employees and annual revenues of $36.0 million.
Cruise WhitSundays operates a diverse technology stack with applications such as
Workable ATS, Ruby Live Chat and Microsoft 365,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Cruise WhitSundays has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workable, Ruby and Microsoft.
Cruise WhitSundays recently adopted applications including
Cloudflare CDN in 2021, Alchemer Survey in 2020 and Salesforce Krux DMP in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cruise WhitSundays’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cruise WhitSundays’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cruise WhitSundays technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.