Brampton, L6T 4K8, ON,
Canada
Crump Group Technographics
Crump Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crump Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Crump Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crump Group has purchased the following applications: Google Pay for Payment Processing in 2021, Tawk.to for Chatbots and Conversational AI in 2020, Shopify for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crump Group is running and its propensity to invest more and deepen its relationship with Google , Apple , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crump Group revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crump Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crump Group Tech Stack and Enterprise Applications
Crump Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Crump Group implemented Google Pay as a Payment Processing option on its public website. The deployment embeds Google Pay to enable browser and mobile wallet payments directly within the Caledon Farms e-commerce checkout flow, positioning Google Pay as the front-end payment instrument for online consumer purchases.
The integration is implemented through client-side web payment APIs and tokenization, passing a payment token from Google Pay to the merchant backend for authorization and settlement with the configured payment gateway. Operational scope is limited to the company website checkout and associated ecommerce order processing, affecting payments, order capture, and reconciliations. Governance centers on web checkout configuration, merchant account credential management, and front-end payment flow testing to maintain consistent Payment Processing behavior across browsers and devices.
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Payment Processing | ERP |
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2021 | 2021 |
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Crump Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Crump Group implemented Tawk.to to provide Chatbots and Conversational AI capabilities on its public website caledonfarms.com. The deployment is an embedded web chat widget within the site source, serving as the primary online contact channel for visitors to Caledon Farms and enabling real-time visitor messaging and conversational engagement.
Configuration centers on website-embedded live chat functionality typical of Chatbots and Conversational AI, including real-time messaging, canned responses, and session transcript capture for conversational logging. Operational scope is focused on customer support and online inquiry handling for the small business, with governance and daily operation managed through the site owner or designated customer contact, aligning Crump Group, Tawk.to, Chatbots and Conversational AI for web-based customer engagement.
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Crump Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Crump Group implemented Shopify to power the online storefront for its Caledon Farms website. The Shopify eCommerce deployment provides a storefront, product catalog, checkout and payment handling to support direct to consumer sales on caledonfarms.com. This configuration uses Shopify as the primary application for online merchandising and transactional workflows for the company.
Shopify site administration and configuration are managed by company staff in line with the firm size, and standard Shopify capabilities such as product management, inventory controls, order processing and customer-facing content pages define the operational scope. The implementation impacts sales, merchandising, order fulfillment and customer service functions through centralized product and order management within the Shopify platform. Shopify serves as Crump Group Shopify eCommerce for web storefront presentation and transactional operations.
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eCommerce | eCommerce |
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2020 | 2020 |
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Crump Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Crump Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Crump Group
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Apps Being Evaluated by Crump Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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