Thompsonville, 49683, MI,
United States
Crystal Mountain Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Crystal Mountain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Crystal Mountain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crystal Mountain has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2013, Ceridian Dayforce Recruiting for Recruiting, Applicant Tracking System in 2021, Sms Host for Hotel Property Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crystal Mountain is running and its propensity to invest more and deepen its relationship with Microsoft , Dayforce , Springer-Miller Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crystal Mountain revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crystal Mountain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springer-Miller Systems | Legacy | Sms Host | Hotel Property Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Crystal Mountain implemented Sms Host as its Hotel Property Management application at its resort in Thompsonville, Michigan. The deployment focused on embedding property-level accounting and front-line transaction controls into a single Hotel Property Management platform to support daily revenue capture and night audit workflows across the resort.
Sms Host was configured to support Night Audit operations and SMS Daily Sales reporting, with explicit configuration for daily edits to sales inputs and cashier reconciliation. Functional capabilities implemented include daily sales posting, gift card and gift certificate control, voucher and ticket auditing, petty cash tracking, and support for preparing journal entries and sales and use tax returns, aligning the application with routine accounting close activities.
The implementation connected Sms Host workflows to operational systems cited by the resort, including integrations with Great Plains for financial posting, F&B POS systems for outlet transaction capture, and Shopify for retail and gift card reconciliation, as well as lift ticket sales and employee food card transaction feeds. Operational coverage spans accounting, night audit, F&B outlets, retail and ticketing operations, and centralized controller review, enabling end to end transaction traceability from point of sale through general ledger.
Governance and process changes were formalized with daily internal audit tasks that review Night Audit inputs, require outlet manager approval for voids and adjustments, and enforce daily auditing of redeemed vouchers and gift card stock. Operational controls include scheduled monitoring and updates to the company SNAP register monthly and annually, random monthly audits of bank lock boxes and petty cash safes resort-wide, and a training cadence that requires cash handling staff to be trained within a week of hire, with the internal auditor serving as a back-up Night Auditor when necessary.
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Shipping Management | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||