CSEM
Rue Jaquet-Droz 1,
Neuchatel, 2002,
Switzerland
Neuchatel, 2002,
Switzerland
41 32 720 5111
Professional Services
CSEM Technographics
CSEM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CSEM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 525 CSEM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CSEM has purchased the following applications: eXo Platform for Employee Experience in 2020, Microsoft 365 for Collaboration in 2019, Oracle Moat for Marketing Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CSEM is running and its propensity to invest more and deepen its relationship with eXo Platform , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CSEM revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CSEM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CSEM Tech Stack and Enterprise Applications
CSEM HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eXo Platform | Legacy | eXo Platform | Employee Experience | HCM | n/a | 2020 | 2020 |
In 2020, CSEM implemented eXo Platform as its new digital workplace to engage communities and promote collaboration, positioning the deployment within its Employee Experience initiatives. The selection emphasized a solution that delivered simplicity and ease of use while adding a collaborative and social layer to daily operations across the organization.
The eXo Platform deployment focused on core Employee Experience capabilities, including social collaboration spaces, real time communication channels, project collaboration workspaces, and centralized document access and management. Configuration prioritized usability, streamlined navigation, content publishing, discussion threads, and shared document libraries to reduce friction for knowledge workers and project teams.
CSEM’s project team established evaluation criteria that prioritized simplicity and collaboration, and used those criteria to select and roll out eXo Platform across employee communities. Governance and operational ownership remained with the internal project team, supported by community managers and role based content controls to govern access and community moderation workflows.
CSEM reported that eXo Platform simplified communicating in real time, collaborating on projects, and accessing and managing documents, describing the implementation as a revamp of their Employee Experience and digital workplace. The narrative from the project emphasizes user experience improvements and streamlined daily workflows rather than providing quantified metrics.
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CSEM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, CSEM implemented Microsoft 365. The deployment targeted Collaboration capabilities to centralize enterprise communication and document and knowledge management across the organization in Switzerland.
The Microsoft 365 implementation included standard Collaboration modules consistent with the platform, such as Exchange Online for corporate email, Microsoft Teams for meetings and real time collaboration, SharePoint Online for intranet and document libraries, and OneDrive for individual file storage, and tenant administration was configured to reflect organizational identity and access controls. Public site indicators show Microsoft 365 services surfaced on the corporate website, confirming cloud tenant provisioning and hosted collaboration services are in use by CSEM.
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CSEM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, CSEM implemented Oracle Moat on its website to establish standardized digital measurement and verification. The Marketing Analytics application Oracle Moat was deployed to capture viewability and attention signals across CSEM web pages and display placements, aligning measurement with the organization’s digital marketing activity.
The implementation centered on embedding Oracle Moat measurement tags and JavaScript instrumentation into site templates and advertising creative, enabling impression level telemetry and attention metrics collection. Functional capabilities used include viewability measurement, attention analytics, and campaign verification workflows typical of Marketing Analytics deployments, with configuration focused on page level tagging and event instrumentation feeding Oracle Moat reporting.
Operational ownership for the Oracle Moat deployment resides with CSEM’s marketing, communications, and web analytics teams, who manage tag deployment, data controls, and reporting cadence. Governance was established through tagging standards and a measurement policy to ensure consistent instrumentation and to operationalize Oracle Moat outputs into ongoing marketing measurement and verification practice.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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CSEM ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
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2024 | 2024 |
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CSEM CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CSEM
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CSEM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CSEM IT executives and key decision makers. This section highlights CSEM's latest recorded technology evaluations, including Microsoft Intune for EMM / MDM / MAM on 2026-01-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CSEM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-07 | CSEM | Evaluated | Microsoft | Microsoft Intune | EMM / MDM / MAM | CyberSecurity |
FAQ - APPS RUN THE WORLD CSEM Technographics
CSEM is a Professional Services organization based in Switzerland,
with around 525 employees and annual revenues of $100.0 million.
CSEM operates a diverse technology stack with applications such as
eXo Platform, Microsoft 365 and Oracle Moat,
covering areas like Employee Experience, Collaboration and Marketing Analytics.
CSEM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as eXo Platform, Microsoft and Oracle.
CSEM recently adopted applications including
Freshservice in 2024, Microsoft Dynamics 365 Marketing in 2022 and Oracle Moat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CSEM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CSEM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CSEM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.