Neuchatel, 2002,
Switzerland
CSEM Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CSEM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 525 CSEM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CSEM has purchased the following applications: eXo Platform for Employee Experience in 2020, Microsoft 365 for Collaboration in 2019, Oracle Moat for Marketing Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CSEM is running and its propensity to invest more and deepen its relationship with eXo Platform , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CSEM revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CSEM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eXo Platform | Legacy | eXo Platform | Employee Experience | HCM | n/a | 2020 | 2020 |
In 2020, CSEM implemented eXo Platform as its new digital workplace to engage communities and promote collaboration, positioning the deployment within its Employee Experience initiatives. The selection emphasized a solution that delivered simplicity and ease of use while adding a collaborative and social layer to daily operations across the organization.
The eXo Platform deployment focused on core Employee Experience capabilities, including social collaboration spaces, real time communication channels, project collaboration workspaces, and centralized document access and management. Configuration prioritized usability, streamlined navigation, content publishing, discussion threads, and shared document libraries to reduce friction for knowledge workers and project teams.
CSEM’s project team established evaluation criteria that prioritized simplicity and collaboration, and used those criteria to select and roll out eXo Platform across employee communities. Governance and operational ownership remained with the internal project team, supported by community managers and role based content controls to govern access and community moderation workflows.
CSEM reported that eXo Platform simplified communicating in real time, collaborating on projects, and accessing and managing documents, describing the implementation as a revamp of their Employee Experience and digital workplace. The narrative from the project emphasizes user experience improvements and streamlined daily workflows rather than providing quantified metrics.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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