Newton, 2459, MA,
United States
CyberArk Software Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CyberArk Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3793 CyberArk Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CyberArk Software has purchased the following applications: W2V APAI for AP Automation in 2024, ServiceRocket Learndot for Learning and Development in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CyberArk Software is running and its propensity to invest more and deepen its relationship with Way2Vat , ServiceRocket , Papaya Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CyberArk Software revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CyberArk Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Way2Vat | Legacy | W2V APAI | AP Automation | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, CyberArk Software deployed W2V APAI from Way2VAT to automate VAT and GST reclaim and strengthen AP invoice compliance controls across its corporate finance workflows. The W2V APAI implementation is categorized as AP Automation and is positioned to address VAT reclaim and invoice auditability at an enterprise scale.
Module usage for VAT reclaim and AP invoice auditing is inferred from Way2VAT Q1 FY24 disclosures that cite CyberArk as an enterprise client and reference APAI commercialization and pilots. Configuration work emphasized AP Automation functional workflows, including automated invoice capture, tax reconciliation, exception routing, and auditable claim trails consistent with VAT reclaim processes.
The deployment was aligned to corporate expense and accounts payable workflows, orchestrating employee expense VAT reclaim and supplier invoice validation through the W2V APAI application. Specific downstream system connections were not disclosed, therefore integrations are described at the workflow level, linking AP Automation processes into CyberArk finance operations rather than naming ERP or T&E systems.
Governance changes centered on embedding compliance checks and centralized audit controls into invoice processing and VAT reclaim approval paths, which supports strengthened AP invoice compliance controls. The project explicitly aims to reduce manual effort in finance by automating tax reclaim and compliance review tasks, while enabling a more auditable AP Automation posture.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceRocket | Legacy | ServiceRocket Learndot | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018 CyberArk Software implemented ServiceRocket Learndot, deploying ServiceRocket Learndot as a Learning and Development application on its corporate website. The deployment used the vendor ServiceRocket's web-hosted Learndot platform to provision a web-embedded learning portal and public course catalog. Configuration focused on core Learning and Development modules including catalog management, learner enrollment workflows, content delivery, completion tracking and administrative reporting. The implementation supported course and certification delivery aligned with product and professional services training assets.
Operational scope centered on customer and partner education delivered through CyberArk's corporate site, with administration positioned within customer education and training operations. ServiceRocket Learndot provided learning management functionality such as course catalog, enrollment, content management, learner records and reporting, aligning the Learning and Development application to CyberArk business functions for enablement and training. Governance emphasized portal-based content lifecycle workflows and learning administrator roles to manage curriculum and learner access.
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Payroll | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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