CYBG PLC
20 Merrion Way,
Leeds, LS2 8NZ,
United Kingdom
Leeds, LS2 8NZ,
United Kingdom
44 80 0345 7365
Banking and Financial Services
CYBG PLC Technographics
CYBG PLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CYBG PLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5813 CYBG PLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CYBG PLC has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CYBG PLC is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CYBG PLC revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CYBG PLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CYBG PLC Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, CYBG PLC deployed Cisco Webex Meetings. Cisco Webex Meetings, an Audio Video and Web Conferencing application, is embedded on the company website to provide browser and native app access for scheduled and ad hoc meetings with employees and external participants.
The implementation uses core Webex capabilities including multi-party video, screen sharing, meeting recording, host controls, and scheduling to support client-facing calls and internal collaboration. Configuration and operational control appear focused on user provisioning, meeting administration, and web-embedded join flows, consistent with SaaS hosting and site-level integration models for Cisco Webex Meetings. Governance emphasizes meeting administration and usage policies managed by IT and communications stakeholders to standardize conferencing workflows across corporate functions.
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, CYBG PLC deployed DocuSign eSignature as a Digital Signing solution on its corporate website. The implementation is focused on delivering digital signature capture for customer‑facing agreements and online forms, positioning DocuSign eSignature to manage electronic execution directly within web sessions.
The implementation leverages standard DocuSign eSignature functional capabilities, including envelope composition and routing, recipient authentication options, embedded signing workflows for browser sessions, document lifecycle tracking, and auditable signature trails. Configuration likely emphasizes web-hosted signing flows and template-driven document generation to standardize common agreement types.
Operationally the DocuSign eSignature deployment is scoped to the public website as the execution layer for online agreements, supporting business functions such as customer onboarding, account servicing, and electronic acceptance of terms. Integration patterns center on embedding the eSignature experience into website workflows, enabling signing without redirecting users away from CYBG PLC online channels.
Governance and controls reflect category expectations for Digital Signing, with persistent audit logs, signature consent records, and policy-driven routing to enforce approval and retention requirements. DocuSign eSignature is used as the authoritative electronic signature capture point, with configuration and access controls applied to align signing workflows with established compliance and operational procedures.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, CYBG PLC deployed Adobe Experience Cloud on its public website to centralize customer facing digital experience management. Adobe Experience Cloud is the Customer Experience platform used to manage web content, personalization, and digital analytics across CYBG online properties. The deployment supports marketing and digital teams responsible for online customer journeys and campaign delivery.
Implementation scope emphasizes content management, personalization engines, campaign orchestration, optimization workflows, and behavioral analytics consistent with Customer Experience capabilities. The solution is configured to support editorial workflows, approval gates, and campaign lifecycle management, with operational ownership residing in digital marketing and customer experience functions. Use of Adobe Experience Cloud is focused on the company website as the primary digital channel according to the provided source.
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2017 | 2018 |
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Treasury Management | TRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at CYBG PLC
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by CYBG PLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CYBG PLC IT executives and key decision makers. This section highlights CYBG PLC's latest recorded technology evaluations, including SymphonyAI Sensa NetReveal for AML, Fraud and Compliance on 2024-06-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CYBG PLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CYBG PLC Technographics
CYBG PLC is a Banking and Financial Services organization based in United Kingdom,
with around 5813 employees and annual revenues of $1.30 billion.
CYBG PLC operates a diverse technology stack with applications such as
Cisco Webex Meetings, DocuSign eSignature and Adobe Experience Cloud,
covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Experience.
CYBG PLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, DocuSign and Adobe Systems.
CYBG PLC recently adopted applications including
DocuSign eSignature in 2021, Akamai CDN in 2020 and Fortra Agari Phishing Defense in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CYBG PLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CYBG PLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CYBG PLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.