About the Customer
Scope and Challenges
Outcome and Implications
Sample TextCyraCom is the leading provider of language interpreting services to healthcare, and its interpretation and translation solutions are exclusively endorsed by the American Hospital Association. Whether in-person or via phone, video, mobile app, or written text, CyraCom bridges communication gaps for healthcare organizations that need rapid access to language assistance. The Company supports hundreds of languages and operates 24/7. CyraCom impacts the lives of millions in the United States by connecting those with limited English proficiency to healthcare services. In business since 1995, CyraCom services thousands of healthcare clients throughout the US, including many Fortune 500 healthcare providers – hospitals, systems, and insurers. CyraCom’s employee interpreters work in the most extensive network of large-scale interpreter contact centers all of which are HIPAA-compliant and located in the continental US. Through the center model, CyraCom offers a unified phone and video interpretation platform and one rate for both modalities. Interpreters in CyraCom’s centers complete a 120-hour certification course – three times longer than is typical in the language service industry. In training, interpreters learn medical terminology, anatomy, physiology, and other topics essential for healthcare interpreting.
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