Nicosia, 2014,
Cyprus
CYTA Technographics
CYTA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CYTA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2287 CYTA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CYTA has purchased the following applications: NetCracker BSS/OSS for OSS/BSS in 2013, ezTalks for Audio Video and Web Conferencing in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CYTA is running and its propensity to invest more and deepen its relationship with NEC Corporation , ezTalks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CYTA revenues, which have grown to $435.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CYTA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CYTA Tech Stack and Enterprise Applications
CYTA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, CYTA implemented NetCracker BSS/OSS from NEC Corporation, deploying the NetCracker BSS/OSS suite as its central OSS/BSS platform. The telecommunications operator in Cyprus is listed as a customer on the vendor site, indicating adoption of NetCracker BSS/OSS to support core commercial and operational systems.
The NetCracker BSS/OSS deployment concentrated on convergent billing, customer care and CRM functionality, order management and service fulfillment, and inventory and service assurance capabilities typical of the OSS/BSS category. Implementation work included product catalog configuration, mediation and rating configuration, and automation of order-to-activate workflows within the NetCracker BSS/OSS application.
NetCracker BSS/OSS was integrated into CYTA operational stacks to tie customer-facing systems, billing, and network inventory management together across CYTA operations in Cyprus. Integration points aligned with standard OSS/BSS architecture patterns, including mediation with network elements and interfaces to customer care and back office processes.
Governance and process work centered on consolidating product and order management under NetCracker BSS/OSS, aligning commercial teams, customer care, and network operations on a single platform. NetCracker BSS/OSS served as the authoritative system for billing and service lifecycle management within CYTA.
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CYTA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ezTalks | Legacy | ezTalks | Audio Video and Web Conferencing | Collaboration | n/a | 2016 | 2016 |
In 2016, CYTA implemented ezTalks as its cloud-based Audio Video and Web Conferencing solution to standardize real-time collaboration across the organization. The deployment used ezTalks cloud hosting and SaaS delivery to enable browser and client access for distributed employees, positioning ezTalks as the primary platform for virtual meetings and webinars within CYTA.
The implementation emphasized core conferencing capabilities, including video and audio conferencing, online meetings, webinar facilitation, and seamless screen sharing, delivered through ezTalks. Configuration work focused on user provisioning, meeting scheduling, participant management, and common conferencing controls, aligned with typical Audio Video and Web Conferencing workflows.
Operational coverage targeted enterprise communications and remote collaboration across corporate departments and field teams, supporting internal meetings, training sessions, and external customer or partner webinars. The cloud architecture reduced on-premises infrastructure dependencies and enabled centralized administration of conferencing services while preserving standard client access patterns.
Governance measures aligned to the rollout included administrative controls for meeting policies, role-based access and user lifecycle management administered by IT and communications teams, and procedural adjustments for scheduling and moderation. The CYTA implementation of ezTalks delivered an Audio Video and Web Conferencing capability that helped make remote video collaboration easy and effective for the company.
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CYTA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, CYTA implemented Microsoft Azure Cloud Services. Microsoft Azure Cloud Services is used for Application Hosting and Computing Services to host and deliver CYTA’s public website.
The implementation centers on cloud-based web hosting and scalable compute and storage capabilities consistent with Application Hosting and Computing Services, with Azure providing application runtime, platform services, and content delivery support for external-facing web assets. Operational ownership rests with CYTA’s web operations and digital services functions, with governance and cloud operations processes established for deployment, monitoring, and access control of the website environment on Microsoft Azure Cloud Services.
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Servers, Storage and Networking | IaaS |
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2008 | 2008 |
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IT Decision Makers and Key Stakeholders at CYTA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CYTA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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