Ho Chi Minh City, x,
Vietnam
D-Link Vietnam Technographics
D-Link Vietnam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by D-Link Vietnam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 D-Link Vietnam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that D-Link Vietnam has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2021, WooCommerce for eCommerce in 2020, FocalScope for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems D-Link Vietnam is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Automattic , FocalScope or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing D-Link Vietnam revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for D-Link Vietnam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
D-Link Vietnam Tech Stack and Enterprise Applications
D-Link Vietnam AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
|
D-Link Vietnam eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
|
D-Link Vietnam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FocalScope | Legacy | FocalScope | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, D-Link Vietnam implemented FocalScope for Customer Support on its public website. The deployment embedded FocalScope's web-facing contact interfaces to capture customer inquiries and channel them into a centralized support queue, establishing a single application touchpoint for customer service interactions. This implementation supports the company’s customer service function in Vietnam and is managed by the local support team within the organization’s small operational footprint.
FocalScope was configured to deliver core Customer Support capabilities including ticket management, web chat engagement, and consolidated email handling, with routing and categorization aligned to existing service workflows. The configuration emphasized website integration and centralized case processing so incoming website contacts are routed into FocalScope for assignment and resolution. Governance centered on workflow configuration and operational process alignment rather than large scale IT restructuring, reflecting the compact scale of the deployment.
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Tag Management | CRM |
|
2018 | 2018 |
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D-Link Vietnam ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
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D-Link Vietnam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at D-Link Vietnam
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by D-Link Vietnam Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||