AI Buyer Insights:

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

List of FocalScope Customers

FocalScope
Location
x,
Singapore, x,
Singapore
Website
https://www.focalscope.com/
Phone
65 5626618143
Artw industry
Professional Services
Employee
10
Revenue
$2M

Since 2010, our global team of researchers has been studying FocalScope customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased FocalScope for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using FocalScope for Customer Support include: Creditfix United Kingdom, a United Kingdom based Banking and Financial Services organisation with 235 employees and revenues of $30.0 million, Mogens Daarbak, a Denmark based Distribution organisation with 130 employees and revenues of $14.0 million, Agape Connecting People Pte, a Singapore based Professional Services organisation with 66 employees and revenues of $7.0 million, Daarbak Redoffice, a Denmark based Retail organisation with 50 employees and revenues of $5.0 million, Global Marine Travel, a United States based Government organisation with 15 employees and revenues of $2.0 million and many others.

Contact us if you need a completed and verified list of companies using FocalScope, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The FocalScope customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

loading spinner icon



Apply Filters For Customers

Clear Filters Apply Filters
Filters
Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Agape Connecting People Pte Professional Services 66 $7M Singapore FocalScope FocalScope Customer Support 2019 n/a In 2019, Agape Connecting People Pte deployed FocalScope as its Customer Support application, embedding the FocalScope interface on its public website. The deployment positioned FocalScope as the primary customer-facing support channel for Agape’s customer service and client engagement functions in Singapore. The FocalScope implementation included core Customer Support capabilities common to the category, such as web-based ticketing, shared inbox and agent queuing, an embedded live chat widget, knowledge base publishing, and SLA tracking. Configuration work focused on centralized ticket routing, role-based access and agent assignments, canned responses and macro workflows, and escalation procedures to support professional services case management and day-to-day client interactions.
Creditfix United Kingdom Banking and Financial Services 235 $30M United Kingdom FocalScope FocalScope Customer Support 2018 n/a In 2018, Creditfix United Kingdom implemented FocalScope for Customer Support on their website to centralize web‑facing client enquiries. The deployment uses FocalScope as a web-embedded support layer on creditfix.co.uk, consolidating incoming tickets from site contact forms and chat into a single support queue and leveraging Customer Support platform capabilities such as ticket management, live chat routing, and knowledge base access to support customer service workflows. The implementation focused on operationalizing FocalScope for the customer service organization, routing web-originated enquiries through configured inboxes and queues and applying standard response and escalation workflows. Governance centered on centralizing case handling within FocalScope, defining role-based access and workflow-driven assignments to ensure consistent handling of client enquiries, with the system serving as the primary Customer Support application for online customer interactions.
D-Link Vietnam Professional Services 10 $2M Vietnam FocalScope FocalScope Customer Support 2018 n/a In 2018, D-Link Vietnam implemented FocalScope for Customer Support on its public website. The deployment embedded FocalScope's web-facing contact interfaces to capture customer inquiries and channel them into a centralized support queue, establishing a single application touchpoint for customer service interactions. This implementation supports the company’s customer service function in Vietnam and is managed by the local support team within the organization’s small operational footprint. FocalScope was configured to deliver core Customer Support capabilities including ticket management, web chat engagement, and consolidated email handling, with routing and categorization aligned to existing service workflows. The configuration emphasized website integration and centralized case processing so incoming website contacts are routed into FocalScope for assignment and resolution. Governance centered on workflow configuration and operational process alignment rather than large scale IT restructuring, reflecting the compact scale of the deployment.
Retail 50 $5M Denmark FocalScope FocalScope Customer Support 2022 n/a
Professional Services 10 $2M Singapore FocalScope FocalScope Customer Support 2010 n/a
Government 15 $2M United States FocalScope FocalScope Customer Support 2019 n/a
Distribution 130 $14M Denmark FocalScope FocalScope Customer Support 2021 n/a
Showing 1 to 7 of 7 entries

Buyer Intent: Companies Evaluating FocalScope

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating FocalScope. Gain ongoing access to real-time prospects and uncover hidden opportunities.

Discover Software Buyers actively Evaluating Enterprise Applications

Clear Filters Apply Filters
Filters
Logo Company Industry Employees Revenue Country Evaluated
No data found
FAQ - APPS RUN THE WORLD FocalScope Coverage

FocalScope is a Customer Support solution from FocalScope.

Companies worldwide use FocalScope, from small firms to large enterprises across 21+ industries.

Organizations such as Creditfix United Kingdom, Mogens Daarbak, Agape Connecting People Pte, Daarbak Redoffice and Global Marine Travel are recorded users of FocalScope for Customer Support.

Companies using FocalScope are most concentrated in Banking and Financial Services, Distribution and Professional Services, with adoption spanning over 21 industries.

Companies using FocalScope are most concentrated in United Kingdom, Denmark and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FocalScope across Americas, EMEA, and APAC.

Companies using FocalScope range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of FocalScope include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified FocalScope customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.