Seoul, 08530,
South Korea
Daehanjujeong Sales Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Daehanjujeong Sales and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Daehanjujeong Sales employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Daehanjujeong Sales has purchased the following applications: HyosungITX RingCloud for Customer Support in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Daehanjujeong Sales is running and its propensity to invest more and deepen its relationship with HyosungITX or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Daehanjujeong Sales revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Daehanjujeong Sales intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| HyosungITX | Legacy | HyosungITX RingCloud | Customer Support | CRM | n/a | 2023 | 2023 | In 2023 Daehanjujeong Sales deployed HyosungITX RingCloud to provide Customer Support capabilities directly via its corporate website. The deployment of HyosungITX RingCloud is focused on web based customer interaction capture, routing incoming inquiries, and establishing a centralized support entry point for customer facing communications. Configuration centered on HyosungITX RingCloud’s customer support modules, including web widget based case creation and an online customer portal, standard ticketing workflows, and knowledge base content publication to reduce repetitive inquiries. The implementation emphasized straightforward configuration and role based access controls appropriate for a 50 person organization, with workflows tailored to the customer service and sales inquiry lifecycle. Operationally the solution is integrated into the company website for immediate case capture and customer self service, and it consolidated inbound web interactions into a single support queue for the customer service team. Governance focused on centralizing request intake and standardizing response routing, enabling the small support organization to manage web initiated cases through the HyosungITX RingCloud Customer Support implementation. |
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