DAI
7600 Wisconsin Ave,
Bethesda, 20814, MD,
United States
Bethesda, 20814, MD,
United States
1 301-771-7600
Professional Services
DAI Technographics
DAI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DAI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 DAI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DAI has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2021, Oracle E-Business Suite HRMS for Core HR in 2020, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DAI is running and its propensity to invest more and deepen its relationship with Oracle , Moodle , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DAI revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DAI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DAI Tech Stack and Enterprise Applications
DAI ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, DAI implemented Oracle E-Business Suite as its ERP Financial application. The initial deployment began under the MIS Unit in the Office of Information, Management & Technology and extended into 2022 to complete cross-business unit configuration and stabilization.
The implementation focused on configuration of Oracle EBS and Cloud functional areas for DAI US, EU and HMG Business Units, with targeted process review and re-implementation of Project Contract and Costing functional setup areas. Configuration work included functional mapping, parameter setup and report enhancement requests to align project billing and cost capture with organizational accounting policies.
Operational execution incorporated ongoing support activities such as troubleshooting open tickets, case by case error resolution and report enhancements, with Oracle support engaged to diagnose bugs and deliver compatible fixes and patches. Feature tracking and delivery used Azure DevOps to manage user stories and the development backlog, providing a formalized cadence for feature requests and remediation work.
Governance centered on process changes driven by the Project Contract and Costing re-implementation, establishment of ticketing and change workflows in Azure DevOps, and coordinated patch and support management with Oracle. The deployment positioned Oracle E-Business Suite to support finance and project accounting functions across multiple business units while institutionalizing ticket based operations and a controlled enhancement process.
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Expense Management | ERP |
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2023 | 2023 |
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DAI HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2020 | 2021 |
In 2020, DAI implemented Oracle E-Business Suite HRMS. The deployment positioned Oracle E-Business Suite HRMS as the company's Core HR system for managing employee master data and HR administration across DAI's 3,000 employee professional services organization.
Configuration work centered on core employee record management and workforce administration within the HR function, while the business continued to operate separate talent applications for performance and recruiting. The organization implemented a new applicant tracking system and onboarding module, Taleo, to manage requisitions, candidate tracking, and onboarding workflows alongside Oracle E-Business Suite HRMS. These applications were managed within HR to consolidate operational ownership for HRIS configuration and day to day administration.
Operational responsibilities explicitly included ownership of all HRIS within HR, stewardship of the performance management system, and accountability for system upgrades and ongoing maintenance. The HRIS role supervised alignment of London pay practices in accordance with the company compensation philosophy and carried out Affirmative Action reporting and plans as part of compliance workflows. The HRIS manager directly oversaw two HR staff members who supported administration and reporting tasks.
Governance emphasized centralized HR ownership for configuration changes, upgrades, and compliance reporting, with change control and maintenance activities routed through the HRIS function. The implementation consolidated Core HR operational control under Oracle E-Business Suite HRMS and adjacent talent applications to support HR operations, talent acquisition, compensation, and compliance.
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2010 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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DAI AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, DAI implemented Ruby Live Chat on its corporate website. DAI is a professional services firm of approximately 3,000 employees and the deployment positions Ruby Live Chat as a Chatbots and Conversational AI application supporting customer-facing digital engagement and inquiry handling.
The implementation centers on a browser-embedded chat widget tied to Ruby Live Chat operator consoles for real-time messaging. Configuration reflects common Chatbots and Conversational AI capabilities, including session routing to available agents, scripted response flows and conversational handoff from automated prompts to live operators, with persistent transcript capture to support follow-up workflows.
Operational scope targets client engagement and customer service functions, with governance established around scripted triage, escalation workflows and standard operating procedures for agent response. The rollout standardized web-based conversational touchpoints across business development and service teams, using Ruby Live Chat as the primary conversational channel on DAIs public website.
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DAI Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2022 |
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DAI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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DAI Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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DAI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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DAI ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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DAI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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DAI CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DAI
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director, Human Resources | Director | HR | |
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Senior Vice President, Human Resources | VP | HR | |
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Senior Manager, HR Operations | Manager | HR | |
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Director, HR, Learning and Employee Relations | Director | HR | |
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VP Financial Planning & Analysis | VP | Finance | |
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Vice President Of Accounting | VP | Finance | |
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Director of Strategy, Finance & Operations at USG Programs | Director | Finance | |
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Director, Project Finance | Director | Finance | |
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Deputy Controller | Director | Finance | |
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Vice President, People | VP | HR | |
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Senior Director Human Resources | Director | HR | |
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Senior Payroll Accountant | Manager | Finance | |
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Director Talent Aquisition | Director | HR | |
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Director, People Development | Director | HR | |
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Senior Director, Talent Acquisition, USG Business Unit | Director | HR | |
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Apps Being Evaluated by DAI Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DAI IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DAI digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD DAI Technographics
DAI is a Professional Services organization based in United States,
with around 3000 employees and annual revenues of $500.0 million.
DAI operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite HRMS and Ruby Live Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
DAI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Ruby.
DAI recently adopted applications including
Oracle iExpense in 2023, Oracle Taleo Cloud Service in 2023 and Moodle LMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DAI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DAI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DAI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.