Daiso Australia
22-24 Cato Street,
Hawthorn East, 3122, VIC,
Australia
Hawthorn East, 3122, VIC,
Australia
61 3 9659-8000
Retail
Daiso Australia Technographics
Daiso Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Daiso Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Daiso Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Daiso Australia has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, Access MicrOpay (ex Sage MicrOpay) for Payroll in 2014, eftPOS for Point Of Sale in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Daiso Australia is running and its propensity to invest more and deepen its relationship with Microsoft , MYOB Acumatica , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Daiso Australia revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Daiso Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Daiso Australia Tech Stack and Enterprise Applications
Daiso Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Daiso Australia implemented Microsoft Dynamics GP as its core ERP Financial application, provisioning a hosted ERP server footprint within AWS to centralize financial management and core accounting across the head office and 37 retail stores. The Microsoft Dynamics GP deployment was managed as an IT-led project with explicit responsibilities for system change, data archiving, and coordinated OS and POS client upgrades to ensure compatibility with the Windows client estate.
The implementation integrated Microsoft Dynamics GP with the organisation’s Active Directory estate and Citrix application delivery, while Office 365 handled corporate email and provisioning workflows. The technical architecture placed the ERP server in AWS alongside POS servers, with POS clients running Windows connecting to POS servers in AWS, and eftPOS services operated through the Quest partner stack. The ERP environment was supported operationally by partner vendor DWS, POS support was provided by JBS USA, HR interfaces were managed with RITEQ, and warehouse operations used Nittsu, with ERP, POS and warehouse systems connecting to Japan systems including Sales force, Global master system and item order system.
Governance and rollout were coordinated by the IT Team leader acting as IT manager, who scheduled upgrades and system changes with Daiso Japan and external partners Telstra, KDDI and AWS, and managed bilingual communication between Japanese and English stakeholders. Operational responsibilities included Active Directory account management on Windows Server 2016 and 2012 R2, Citrix delivery group configuration, Office 365 email provisioning and access control, antivirus deployment, and hardware procurement and lifecycle management across stores and head office. The implementation narrative positions Microsoft Dynamics GP as the ERP Financial backbone supporting finance, transactional integrations, and cross-border operational coordination between Australia and Japan.
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ERP Financial | ERP |
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2022 | 2022 |
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Daiso Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access MicrOpay (ex Sage MicrOpay) | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, Daiso Australia implemented Access MicrOpay (ex Sage MicrOpay) as its core Payroll platform. The deployment combined Access MicrOpay with the MicrOpay Meridian Employee Services Portal ESP and the Riteq Time and Attendance system across 22 stores nationwide, covering head office and store employee populations.
The implementation delivered core Payroll functionality including weekly payroll processing, employee self service via the MicrOpay Meridian ESP, and time capture and rostering through Riteq. Configuration work focused on payroll rule sets and compliance settings, ESP access for payslips and leave management, and data flows from the Riteq Time and Attendance system into Access MicrOpay to support pay calculation and attendance reconciliation.
Operational ownership rested with the internal Payroll and HR team who managed system administration, weekly payroll runs, and ongoing maintenance of company policies and procedures. System governance and process changes were formalized to support learning and development program administration, recruitment for head office and stores, occupational health and safety responsibilities, return to work coordination, and employee relations case handling.
The project is recorded as a successful implementation of an in house Payroll System and Employee Services Portal and Time and Attendance system, centralizing Payroll and HR operational workflows for Daiso Australia and enabling consistent service delivery to staff across its 22-store network.
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Workforce Management | HCM |
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2013 | 2013 |
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Daiso Australia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Australian Payments Plus | Legacy | eftPOS | Point Of Sale | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Daiso Australia implemented eftPOS as its payment processing application within the Point Of Sale environment, deploying eftPOS to handle in-store transaction authorization and tender management across its retail outlets. The implementation positioned eftPOS as the payment layer alongside the existing PCMS vision beanstore POS application, with eftPOS named explicitly as the application in use.
The eftPOS deployment included typical Point Of Sale payment processing capabilities, covering card transaction authorization, settlement workflows, and terminal provisioning at store level. Support and operational ownership for the eftPOS application were provided by the partner vendor QUEST, while Daiso Australia retained employee account management and operational control of point of sale user credentials.
Architecturally eftPOS operated within an on-premises retail stack that included Active Directory on Windows Server 2016 Datacenter and Windows Server 2012 for account and credential management, and an ERP footprint based on Microsoft GP with third party support from DWS. The eftPOS implementation was therefore aligned with finance and store operations processes, enabling transaction data to be managed alongside ERP driven financial reconciliation and store reporting workflows.
Governance for the rollout emphasized vendor supported application maintenance from QUEST and internal account governance by Daiso Australia, with operational responsibilities split between store operations for day to day terminal use and central finance for settlement and reconciliation processes. The narrative reflects eftPOS as the named payment application in a Point Of Sale category deployment, integrated operationally within Daiso Australia retail and finance functions.
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Daiso Australia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Daiso Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Daiso Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Team Leader, Information Technology | Manager | IT | |
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Director/General Manager Sales Operations | Manager | Sales | |
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General Manager | Manager | Finance | |
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IT Manager | Manager | IT | |
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Financial Controller & Director | Director | Finance | |
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Financial Controller & Director | Director | Finance | |
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IT Manager | Manager | IT | |
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Senior Accountant Manager | Manager | Finance | |
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Apps Being Evaluated by Daiso Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Daiso Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Daiso Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Daiso Australia Technographics
Daiso Australia is a Retail organization based in Australia,
with around 400 employees and annual revenues of $60.0 million.
Daiso Australia operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Access MicrOpay (ex Sage MicrOpay) and eftPOS,
covering areas like ERP Financial, Payroll and Point Of Sale.
Daiso Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, The Access Group and Australian Payments Plus.
Daiso Australia recently adopted applications including
MYOB Acumatica Cloud ERP in 2022, WooCommerce in 2021 and Automattic Jetpack CRM in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Daiso Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Daiso Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Daiso Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.