DaklaPack Europe
Kamerlingh Onneslaan 6,
Lelystad, 8218 MA,
Netherlands
Lelystad, 8218 MA,
Netherlands
31 32 027 7900
Manufacturing
DaklaPack Europe Technographics
DaklaPack Europe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DaklaPack Europe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 DaklaPack Europe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DaklaPack Europe has purchased the following applications: Elvy Invoice Processing for AP Automation in 2014, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DaklaPack Europe is running and its propensity to invest more and deepen its relationship with Elvy Group , Exact Software , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DaklaPack Europe revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DaklaPack Europe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DaklaPack Europe Tech Stack and Enterprise Applications
DaklaPack Europe ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Elvy Group | Legacy | Elvy Invoice Processing | AP Automation | ERP | n/a | 2014 | 2014 |
In 2014, DaklaPack Europe implemented Elvy Invoice Processing to centralize invoice handling and approvals as part of its AP Automation agenda. The deployment targeted core finance and purchasing workflows that support the companys production, filling, packing and logistics operations across sites in the Netherlands, Belgium, France, Germany and the USA.
The Elvy Invoice Processing rollout focused on standard AP Automation capabilities including electronic invoice capture and OCR, automated validation and matching logic, configurable approval routing, vendor invoice coding, and electronic posting to the ERP. Configuration work emphasized workflow orchestration and exception handling to fit DaklaPack Europes procurement and accounts payable review cycles.
Technical operations and integrations were managed by the internal ICT team, with Elvy Invoice Processing operating alongside Exact Globe and Orbis as part of the application estate. The implementation leveraged Windows Server and SQL Server based infrastructure, with day to day application management using SQL Server Management Studio and related tooling.
Governance for the Elvy Invoice Processing program was aligned with existing ICT responsibilities, including maintenance of the information security policy, SLA monitoring, contract negotiation and inclusion in the companys ISO 9001-2008 and ISO 27001 certification activities. Rollout and ongoing operations were coordinated through regular consultation with ICT partners, inclusion in business continuity planning and application management processes.
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ERP Financial | ERP |
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2014 | 2014 |
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Payment Processing | ERP |
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2018 | 2018 |
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DaklaPack Europe AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, DaklaPack Europe implemented LiveChat on its corporate website to establish a web-based conversational channel. The deployment is categorized as Chatbots and Conversational AI and uses the LiveChat application as the front-line interface on daklapack.nl for real-time messaging with customers.
Configuration work focused on embedding the LiveChat widget, configuring the agent console, and implementing standard chat workflows such as session routing, canned responses, and transcript capture to support customer service and sales engagement. Governance and operational coverage were organized around web channel ownership by customer service and sales teams, with defined agent availability and escalation workflows to handle enquiries and technical questions.
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DaklaPack Europe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, DaklaPack Europe implemented Microsoft 365 to support corporate collaboration and productivity workflows. The company’s public website indicates use of Microsoft 365, confirming adoption of the Microsoft 365 suite within the Collaboration toolset for office and team communication.
Deployment is consistent with a centralized Microsoft 365 tenant model for a mid-sized manufacturer, with standard modules inferred for Exchange Online email, Microsoft Teams for real-time communication, SharePoint and OneDrive for document management, and Office desktop applications for authoring. Operational coverage targets core business functions including administrative, sales, and operations teams, where Collaboration tooling is used to coordinate cross-functional work. Governance is oriented around tenant-level administration and identity controls via Azure Active Directory to support user provisioning and policy enforcement.
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DaklaPack Europe Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2014 | 2014 |
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DaklaPack Europe eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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DaklaPack Europe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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DaklaPack Europe PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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DaklaPack Europe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at DaklaPack Europe
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by DaklaPack Europe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DaklaPack Europe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DaklaPack Europe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DaklaPack Europe Technographics
DaklaPack Europe is a Manufacturing organization based in Netherlands,
with around 150 employees and annual revenues of $20.0 million.
DaklaPack Europe operates a diverse technology stack with applications such as
Elvy Invoice Processing, LiveChat and Microsoft 365,
covering areas like AP Automation, Chatbots and Conversational AI and Collaboration.
DaklaPack Europe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Elvy Group, LiveChat, Inc. and Microsoft.
DaklaPack Europe recently adopted applications including
Hotjar in 2022, Spotler in 2022 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DaklaPack Europe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DaklaPack Europe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DaklaPack Europe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.