Damco
De Kroon, Turfmarkt 107,
The Hague, 2511 DP,
Netherlands
The Hague, 2511 DP,
Netherlands
31 70 302 3800
Professional Services
Damco Technographics
Damco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Damco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Damco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Damco has purchased the following applications: Microsoft Azure Machine Learning for ML and Data Science Platforms in 2015, Microsoft 365 for Collaboration in 2015, Forsta Confirmit Horizons for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Damco is running and its propensity to invest more and deepen its relationship with Microsoft , Press Ganey Forsta , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Damco revenues, which have grown to $2.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Damco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Damco Tech Stack and Enterprise Applications
Damco AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Machine Learning | ML and Data Science Platforms | AI Development | n/a | 2015 | 2016 |
In 2015, Damco implemented Microsoft Azure Machine Learning as a core component of its ML and Data Science Platforms strategy to instrument supply chain analytics and accelerate solution delivery. The deployment leveraged cloud native Azure services to provide global availability and elastic compute capacity, enabling compute on demand for large scale data processing and model training.
Microsoft Azure Machine Learning was configured to support predictive analytics workflows, specifically models for predicting the likelihood of events and the resulting impact on revenues, and to generate supply chain insights and data analytics that inform routing and flow decisions. Functional capabilities emphasized model development, experimentation, and rapid deployment of predictive models into client-facing solutions, which brought agility to Damco development processes and shortened time to delivery.
The implementation was integrated into Damco operations in partnership with Microsoft Services, with adoption and change management services used to drive user adoption and embed new ways of working across client engagement and delivery teams. Operational coverage focused on supply chain business functions, client proposals and service delivery, and development teams that now iterate on analytics-driven solutions more quickly.
Governance and rollout included structured adoption support from Microsoft Services to reshape workflows and internal processes, and a cloud first approach that prioritized Azure Machine Learning for scalable model execution. Outcomes documented by Damco include a reduction in development and deployment timelines from multi month cycles to a matter of weeks for comparable problems, increased client engagement around digital supply chain scenarios, and access to on demand computing capacity at a cost profile described as more favorable than on premises alternatives.
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Damco Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Damco adopted Microsoft 365 as its Collaboration platform. The company references Microsoft 365 on its public website, indicating an organization level commitment to Microsoft 365 for workplace productivity and internal communications.
Microsoft 365 is described as supporting enterprise email and calendaring, document management and intranet capabilities, cloud file sync and team collaboration including chat and conferencing, and productivity applications used by professional services staff. The deployment narrative aligns to a centralized tenant approach with role based access controls and user provisioning, supporting IT, internal communications, knowledge management and delivery teams within Damco, and positioning Microsoft 365 Collaboration as the primary platform for corporate collaboration and content management.
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Damco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Press Ganey Forsta | Legacy | Forsta Confirmit Horizons | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Damco implemented Forsta Confirmit Horizons for Customer Experience on its website to capture onsite feedback and instrument customer experience workflows. The deployment of Forsta Confirmit Horizons was focused on web-embedded feedback collection, enabling digital survey delivery directly within Damco web pages and routing responses into a centralized experience management environment.
The implementation leveraged standard Customer Experience capabilities, including survey and questionnaire authoring, multi-channel data capture with an emphasis on web surveys, configurable logic and scripting for complex question flows, and experience analytics and reporting to support structured CX programs. Forsta Confirmit Horizons provided panel management and sampling controls, role-based access for content and data, and dashboarding to operationalize feedback for customer experience and digital teams.
Operational ownership sat with Damco’s customer experience and digital channels functions, with rollout focused on embedding feedback flows on the corporate website and consolidating responses into a single platform. Governance practices emphasized survey lifecycle controls, access permissions, and data handling consistent with centralized CX program management, while the implementation aligned Forsta Confirmit Horizons with Damco’s web channel as the primary capture point.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Damco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Damco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Damco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Global Head of Products and Head of EMEA | Director | Finance | |
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Chief Supply Chain Officer | CXO | Supply Chain | |
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Apps Being Evaluated by Damco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Damco IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Damco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Damco Technographics
Damco is a Professional Services organization based in Netherlands,
with around 10000 employees and annual revenues of $2.70 billion.
Damco operates a diverse technology stack with applications such as
Microsoft Azure Machine Learning, Microsoft 365 and Forsta Confirmit Horizons,
covering areas like ML and Data Science Platforms, Collaboration and Customer Experience.
Damco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Press Ganey Forsta.
Damco recently adopted applications including
Hotjar in 2021, Salesforce Sales Cloud in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Damco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Damco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Damco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.