Daniel Defense
101 Warfighter Way,
Black Creek, 31308, GA,
United States
Black Creek, 31308, GA,
United States
1 866-554-4867
Aerospace and Defense
Daniel Defense Technographics
Daniel Defense Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Daniel Defense and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Daniel Defense employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Daniel Defense has purchased the following applications: Google Pay for Payment Processing in 2022, ADP Workforce Now for Core HR in 2021, Zendesk Chat for Chatbots and Conversational AI in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Daniel Defense is running and its propensity to invest more and deepen its relationship with Google , PayPal , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Daniel Defense revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Daniel Defense intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Daniel Defense Tech Stack and Enterprise Applications
Daniel Defense ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Pay | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Daniel Defense implemented Google Pay on its website to accept card based digital wallet payments. The Google Pay integration is positioned in the company's Payment Processing layer for ecommerce checkout and web payment acceptance. Implementation focuses on web checkout payment capture and customer facing payment flows.
Technically the deployment uses the Google Pay JavaScript API integrated into the checkout page to surface the Google Pay payment button and initiate tokenized payment data exchange. Payment authorization is routed from the Google Pay API to the merchant payment gateway or processor via server side payment endpoints, aligning with common payment processing workflows and tokenization standards. Operational scope includes ecommerce and finance teams responsible for checkout operations and reconciliation, with governance centered on payment handling procedures and checkout workflow updates.
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Payment Processing | ERP |
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2022 | 2022 |
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Daniel Defense HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Daniel Defense implemented ADP Workforce Now for Core HR and exposed the service through their corporate website for employee access. The deployment covers the company s US-based workforce of approximately 200 employees and positions ADP Workforce Now as the primary Core HR application for HR and payroll administration.
ADP Workforce Now was configured to deliver standard Core HR capabilities including a centralized HRIS for employee records, payroll processing, benefits administration, time and attendance tracking, employee self-service, and reporting for compliance and workforce analytics. Configuration work emphasized role-based access and functional segregation between HR administrators and employee self-service users.
The implementation is operationally scoped to HR, Finance, and operations functions within the United States, leveraging the ADP Workforce Now interface on the company website as the primary access point for employees and HR staff. Integrations are limited to platform-native capabilities as surfaced through ADP Workforce Now, with workflows designed to support hiring, onboarding, time capture, and benefits enrollment processes.
Governance and rollout focused on centralizing employee master data, instituting approval workflows and access controls, and aligning HR process ownership with the HR leadership team. Training and phased onboarding of HR and finance users were planned to ensure secure access provisioning and consistent use of ADP Workforce Now for Core HR tasks.
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Daniel Defense AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Daniel Defense implemented Zendesk Chat on its public website. The Zendesk Chat deployment provides Chatbots and Conversational AI capabilities to capture live customer inquiries, initiate proactive engagement, and channel web visitors into structured chat sessions. This implementation places the application as the primary web-based engagement layer between external users and internal support staff.
Configuration centers on web widget placement, chat routing rules, agent presence management, and canned response catalogs, reflecting typical Chatbots and Conversational AI functional workflows. Operational scope is the Daniel Defense external website where Zendesk Chat surfaces to support customer support and sales inquiry handling, and chat sessions are routed to internal agents through the Zendesk Chat console. Governance was organized around ownership of chat queues and escalation workflows to integrate chat interactions into existing support processes.
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Daniel Defense Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Daniel Defense eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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Daniel Defense CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Daniel Defense ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Daniel Defense TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Daniel Defense PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Daniel Defense IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Daniel Defense CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Phishing Protection | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Daniel Defense
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Apps Being Evaluated by Daniel Defense Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Daniel Defense IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Daniel Defense digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Daniel Defense Technographics
Daniel Defense is a Aerospace and Defense organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
Daniel Defense operates a diverse technology stack with applications such as
Google Pay, ADP Workforce Now and Zendesk Chat,
covering areas like Payment Processing, Core HR and Chatbots and Conversational AI.
Daniel Defense has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, ADP and Zendesk.
Daniel Defense recently adopted applications including
Bolster AI in 2023, Google Pay in 2022 and PayPal Braintree in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Daniel Defense’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Daniel Defense’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Daniel Defense technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.