Saint Paul, 55112, MN,
United States
Data Sciences International Technographics
Data Sciences International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Data Sciences International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Data Sciences International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Data Sciences International has purchased the following applications: Microsoft 365 for Collaboration in 2017, Telerik Sitefinity CMS for Web Content Management in 2012, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Data Sciences International is running and its propensity to invest more and deepen its relationship with Microsoft , Progress Software , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Data Sciences International revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Data Sciences International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Data Sciences International Tech Stack and Enterprise Applications
Data Sciences International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Data Sciences International implemented Microsoft 365 as its primary Collaboration platform, with public site indicators showing active Microsoft 365 usage on the company website. The implementation is presented as an organizational collaboration effort rather than a single-tool pilot, and the Microsoft 365 name appears in external metadata tied to the corporate site.
The Microsoft 365 deployment consolidated core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for chat, meetings and threaded collaboration, OneDrive for Business for user file sync, and Office desktop and web applications for content creation. Configuration emphasis included tenant-level administration, mailbox provisioning, SharePoint site collections and Teams channel structures to support cross-functional workflows and document co-authoring.
Operational coverage aligns with internal business functions such as research, engineering, marketing and administrative teams, with the Microsoft 365 Collaboration stack managing document lifecycle, team communication and meeting orchestration. The deployment leverages Microsoft 365 identity and access management constructs for centralized account control and single sign-on consistent with standard tenant architectures.
Governance and operational controls are described at the tenant level, using role-based administration, SharePoint site governance and retention settings, and centralized user provisioning workflows to enforce access and content policies. Rollout and ongoing administration are organized around a central IT tenancy model, enabling unified Collaboration management across the organization.
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Data Sciences International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2012 | 2012 |
In 2012, Data Sciences International implemented Telerik Sitefinity CMS as its Web Content Management solution for the corporate website. The deployment provisions Telerik Sitefinity CMS to centralize public facing content management for the company website, with primary operational ownership by marketing and communications teams and editorial users managing product pages and technical resources. The implementation follows Web Content Management patterns including page templating, role based authoring, and centralized media management.
Configuration work focused on content authoring workflows, page and template configuration, media library management, built in forms and SEO configuration, and role based publishing with editorial approval stages. Telerik Sitefinity CMS was configured to enable structured content models and reusable components for site pages, supporting content lifecycle governance through defined user roles and approval workflows. The scope is centered on the corporate site and digital presence management, with governance controls applied to editorial processes and publishing schedules.
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Data Sciences International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Data Sciences International implemented Zendesk Service as its Customer Support application, deploying the Zendesk Service web widget on its public website to capture inbound support requests. The deployment uses the vendor hosted cloud model and centralizes case intake and ticket creation through the website channel. The implementation supports the customer service and technical support business functions, routing web-submitted requests into a consolidated Zendesk Service queue for agent triage. Primary operational coverage is front-line support handled by the company service team and any web-facing support workflows.
Configuration work focused on Zendesk Service core capabilities typical of the Customer Support category, including ticketing, knowledge base publishing, automation and macro workflows, and reporting dashboards to support agent operations. Governance introduced role-based agent permissions, ticket assignment rules, standardized SLA policies, and custom ticket fields to enforce consistent handling across cases. Workflow design emphasized ticket lifecycle management, automated routing and escalation logic, and templated responses for repeatable support scenarios. Built-in reporting and dashboarding in Zendesk Service were instrumented to provide operational visibility and queue management for support leadership.
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Marketing Automation | CRM |
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2021 | 2021 |
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Data Sciences International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Sciences International Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Security Cameras | Physical Security |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Data Sciences International
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Apps Being Evaluated by Data Sciences International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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