Dave and Buster
1221 Beltline Road, Suite 500,
Coppell, 75019, TX,
United States
Coppell, 75019, TX,
United States
1 214-357-9588
Leisure and Hospitality
Dave and Buster Technographics
Dave and Buster Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dave and Buster and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23258 Dave and Buster employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dave and Buster has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2018, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2016, Oracle MICROS for Restaurants for Point Of Sale in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dave and Buster is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Infinite Computer Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dave and Buster revenues, which have grown to $2.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dave and Buster intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dave and Buster Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Dave and Buster implemented Oracle PeopleSoft ERP in the ERP Financial category. The deployment targeted corporate finance and accounting functions, establishing a consolidated platform for transaction processing and statutory financial reporting.
The implementation emphasized Oracle PeopleSoft ERP Financials and included configuration across core financial modules such as general ledger, accounts payable, accounts receivable, cash management, fixed assets, procurement, and financial reporting. A technical lead was assigned beginning February 2018 and remained responsible for technical design, environment configuration, module-level deployments, security role design, and ongoing application stewardship.
Governance activities were routed through the technical lead, who established change control, release management, and technical issue resolution processes to support sustained operations. Rollout and ongoing support focused on corporate finance and accounting operations, with continued technical stewardship from the PeopleSoft Financials technical lead.
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Dave and Buster implemented Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as their Applicant Tracking System to centralize recruiting operations across the organization. The deployment targeted corporate talent acquisition and store-level hiring workflows for the United States workforce of roughly 23,258 employees, with emphasis on applicant intake and candidate lifecycle visibility.
The Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) implementation leveraged core Applicant Tracking System capabilities including requisition management, candidate sourcing and parsing, configurable screening and assessment workflows, interview scheduling, and offer management. Configuration prioritized role-based recruiter portals, standardized job templates, and automated candidate status transitions to enforce consistent hiring processes.
Operational scope placed ownership with talent acquisition and HR teams, extending processes to hiring managers to support both hourly and salaried recruitment. Governance centered on centralized configuration control and recruiter workflow policies to maintain uniform candidate handling across applicant to employee stages, rolled out in phases to user groups and sites.
The implementation narrative focuses on embedding structured recruitment controls and applicant lifecycle management within the Applicant Tracking System to serve HR professionals, recruiting teams, and hiring managers as primary business functions.
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Core HR | HCM |
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2022 | 2023 |
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Learning and Development | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS for Restaurants | Point Of Sale | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Dave and Buster implemented Oracle MICROS for Restaurants as its Point Of Sale system. The deployment targeted in-venue POS terminals used by bartenders and front-of-house teams to manage orders, payments, and guest service interactions across bar and restaurant operations.
Oracle MICROS for Restaurants was configured to support rapid order entry with modifiers and sequence control, station-specific keys for individual sales attribution, menu item and recipe enforcement, and integrated payment processing workflows for credit card authorization and cash reconciliation. Operational capabilities reflected in role activity included completion of station side work, daily bar inventories and requisition sheets, and shift open and close routines with printed transaction records.
Governance and workflow controls aligned POS permissions and end-of-shift procedures with supervisory oversight, requiring bartenders to maintain a personal bank, accurately record sales on assigned Micros keys, and promptly inform supervisors of unusual matters or exceptions. Alcohol service procedures, incident escalation to managers, and daily cash audits were operationalized through Micros-centric processes to preserve accountability and support venue-level service standards.
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Point Of Sale | ERP Services and Operations |
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2010 | 2010 |
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Point Of Sale | ERP Services and Operations |
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2023 | 2023 |
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Retail Management | ERP Services and Operations |
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2021 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Dave and Buster
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dave and Buster Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dave and Buster IT executives and key decision makers. This section highlights Dave and Buster's latest recorded technology evaluations, including Sterling Background Check for BackGround Screening on 2025-04-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dave and Buster digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Dave and Buster Technographics
Dave and Buster is a Leisure and Hospitality organization based in United States,
with around 23258 employees and annual revenues of $2.21 billion.
Dave and Buster operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Oracle MICROS for Restaurants,
covering areas like ERP Financial, Applicant Tracking System and Point Of Sale.
Dave and Buster has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Infinite Computer Solutions.
Dave and Buster recently adopted applications including
Oracle Cloud EPM in 2024, Freshservice in 2024 and Oracle MICROS Simphony Cloud in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dave and Buster’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dave and Buster’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dave and Buster technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.