Daylesford Organic
19 Mossop Street,
London, SW3 2LY,
United Kingdom
London, SW3 2LY,
United Kingdom
442036966500
Consumer Packaged Goods
Daylesford Organic Technographics
Daylesford Organic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Daylesford Organic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 375 Daylesford Organic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Daylesford Organic has purchased the following applications: Sage 50 for ERP Financial in 2007, Zendesk Chat for Chatbots and Conversational AI in 2022, Eventbrite for Event Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Daylesford Organic is running and its propensity to invest more and deepen its relationship with Sage , Google , Adyen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Daylesford Organic revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Daylesford Organic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Daylesford Organic Tech Stack and Enterprise Applications
Daylesford Organic ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Sage | Legacy | Sage 50 | ERP Financial | ERP | n/a | 2007 | 2008 |
In 2007, Daylesford Organic implemented Sage 50 as its ERP Financial system to centralize accounting workflows. The deployment supported core finance and sales ledger operations across the company’s retail shops and wholesale channels.
Sage 50 was used for sales ledger management including creation of new clients, credit checks and suggestion of credit terms, invoicing workflows and credit control. Functional capabilities implemented included inter-company invoicing, ad hoc shop invoicing, receipt posting and cash allocation, and month end reporting for financial managers. The role description indicates weekly invoicing cycles and handling of proof of delivery and credit note issuance as routine Sage 50 processes.
Operational coverage focused on finance and sales functions to collect and process payments for around 100 wholesale national and international clients, with the sales team providing invoice inputs and the finance team resolving payment queries. The accounting application processed banking transactions and receipt allocation without named external system integrations in the record. Supervision of temporary workers during peak periods was part of operational staffing to maintain ledger continuity.
Governance and workflow around the Sage 50 deployment included documented credit check procedures, formal credit control activities, weekly coordination meetings between sales and finance, and monthly reporting cadence to financial managers. Daylesford Organic Sage 50 ERP Financial implementation emphasized centralized ownership of the sales ledger and formalized invoicing and collections processes to support transactional and month end control.
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Daylesford Organic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Daylesford Organic implemented Zendesk Chat on its public website. Zendesk Chat is deployed as a web chat widget to provide website customer support, and it positions Daylesford Organic within the Chatbots and Conversational AI category for customer engagement. The implementation focuses on live chat interactions, automated message routing to available agents, and capture of chat transcripts for follow up.
Configuration of Zendesk Chat emphasizes agent workflows, canned responses, and queuing rules to align conversations with existing customer service processes. Operational responsibility sits with the customer service team and covers ecommerce touchpoints on the Daylesford Organic website, supporting real time consumer inquiries across product and order channels. Zendesk Chat is referenced by name to clarify the Company Application Category Business Function relationship as Daylesford Organic Zendesk Chat Chatbots and Conversational AI customer support.
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Daylesford Organic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EventBrite | Legacy | Eventbrite | Event Management | Collaboration | n/a | 2022 | 2022 |
In 2022, Daylesford Organic deployed Eventbrite as its Event Management solution. Eventbrite is embedded on Daylesford Organic's website to surface public event listings and to manage ticketing workflows for customer-facing experiences. Daylesford Organic uses Eventbrite for Event Management to support event marketing and customer engagement across its UK operations.
The implementation leverages core Eventbrite capabilities including event creation and publishing, ticketing and registration, attendee management, ticket scanning and order fulfillment, and payment processing and confirmation messaging. Eventbrite also manages standard automation for attendee communications and basic event reporting, aligning with typical Event Management functional workflows for retail and hospitality events. The Eventbrite application is configured to present events directly on the company website while maintaining Eventbrite as the transactional engine.
Operational ownership is concentrated within marketing and customer experience teams, who publish events and coordinate on-site execution with retail locations. The deployment is scoped to web-embedded event pages and online ticket sales, with governance focused on centralized event publishing and standardized attendee communication processes. Daylesford Organic Eventbrite Event Management supports the companys business function of marketing driven event commerce and customer engagement.
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Daylesford Organic eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Product Review Management | eCommerce |
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2022 | 2022 |
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Shipping Management | eCommerce |
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2022 | 2022 |
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Daylesford Organic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation | CRM |
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2016 | 2016 |
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Daylesford Organic ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Daylesford Organic TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Daylesford Organic PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Daylesford Organic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Daylesford Organic CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Daylesford Organic
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Finance | Director | Finance | |
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Management Accountant | Manager | Finance | |
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Finance Controller | Director | Finance | |
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Apps Being Evaluated by Daylesford Organic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Daylesford Organic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Daylesford Organic digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Daylesford Organic Technographics
Daylesford Organic is a Consumer Packaged Goods organization based in United Kingdom,
with around 375 employees and annual revenues of $55.0 million.
Daylesford Organic operates a diverse technology stack with applications such as
Sage 50, Zendesk Chat and Eventbrite,
covering areas like ERP Financial, Chatbots and Conversational AI and Event Management.
Daylesford Organic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Zendesk and EventBrite.
Daylesford Organic recently adopted applications including
Google Pay in 2022, Adyen in 2022 and Visa Authorize.Net in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Daylesford Organic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Daylesford Organic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Daylesford Organic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.