Dorchester, DT1 3AR,
United Kingdom
Deane Computer Solutions Technographics
Deane Computer Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deane Computer Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Deane Computer Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deane Computer Solutions has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2021, Solveda BigFish for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deane Computer Solutions is running and its propensity to invest more and deepen its relationship with Ruby , Microsoft , Solveda or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deane Computer Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deane Computer Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deane Computer Solutions Tech Stack and Enterprise Applications
Deane Computer Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Deane Computer Solutions implemented Ruby Live Chat on its website. Ruby Live Chat is a Chatbots and Conversational AI application deployed as an embedded web chat widget to handle inbound customer inquiries, lead capture, and front-line support. For a 15-employee professional services firm, the deployment centralized customer engagement on the public site and routed queries to the small operations and sales team.
The Ruby Live Chat implementation likely includes live agent handling, canned responses, availability scheduling, conversation transcripts, and basic analytics consistent with Chatbots and Conversational AI capabilities. Governance centered on agent ownership and simple escalation workflows to internal staff, with configuration focused on web deployment and single-site operations. Deane Computer Solutions implemented Ruby Live Chat, a Chatbots and Conversational AI application, to manage website customer support and engagement.
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Deane Computer Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Deane Computer Solutions implemented Microsoft 365 to support Collaboration across the firm. The company is a United Kingdom based professional services firm with roughly 15 employees and its public website indicates Microsoft 365 usage.
The Microsoft 365 deployment is a cloud tenant configured to deliver Exchange Online email, Microsoft Teams for meetings and persistent chat, SharePoint and OneDrive for document management, and Office productivity applications for staff. Administration is described at a small business scale with centralized user provisioning and role based access controls for IT operations, and the Microsoft 365 presence is surfaced on the corporate website. Deane Computer Solutions uses Microsoft 365 for Collaboration to support internal communication, document collaboration, and client correspondence.
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Deane Computer Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solveda | Legacy | Solveda BigFish | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022 Deane Computer Solutions deployed Solveda BigFish as its eCommerce solution on its public website. Solveda BigFish is implemented to provide the company storefront capabilities and to drive online product presentation and customer ordering workflows for Deane Computer Solutions.
The implementation focuses on canonical eCommerce functional areas, including storefront product catalog and merchandising, shopping cart and checkout flows, customer account and order capture, and on-site content management. Configuration effort is proportionate to a small professional services firm, emphasizing catalog modeling, pricing rules, and front end templates, with Solveda BigFish serving as the application layer integrated into the company website.
Operationally the deployment supports online sales and order management and impacts customer facing operations and order processing workflows. Governance and ongoing management are operated within the company, with product content and transactional configuration controlled through the Solveda BigFish administrative interfaces used by Deane Computer Solutions staff.
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eCommerce | eCommerce |
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2020 | 2020 |
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Deane Computer Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Deane Computer Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Deane Computer Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Deane Computer Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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