AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Decathlon Singapore Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP Financial Management n/a 2020 2020
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2023 2023
Payment Processing ERP Financial Management 2023 2023
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workable Legacy Workable ATS Applicant Tracking System HCM n/a 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HootSuite Legacy HootSuite Heyday Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023 Decathlon Singapore deployed HootSuite Heyday on their website as a Chatbots and Conversational AI implementation to handle consumer queries on its Singapore online retail site. HootSuite Heyday is positioned to automate conversational engagement and support customer service, ecommerce and product discovery workflows for Decathlon Singapore. The implementation emphasized standard conversational modules including intent classification, FAQ and knowledge base automation, templated conversational flows, and escalation paths to human agents. Configuration work focused on training reply templates, constructing conversational journeys within HootSuite Heyday, and instrumenting conversation logging and analytics to surface repeat questions for content owners. Deployment was executed as an embedded web chat widget on the Decathlon Singapore website, with HootSuite Heyday managing session context and agent handoff within the Heyday environment. Operational scope is centered on Decathlon Singapore customer-facing digital channels and impacts customer service, online order support, and store pickup communications, with governance oriented around conversational content ownership and escalation rules maintained by Decathlon Singapore operations teams.
Chatbots and Conversational AI AI-Powered Application 2024 2024
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2013 2013
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2018 2018
Web Content Management Content Management 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2023 2023
Customer Experience CRM 2019 2019
Customer Experience CRM 2022 2022
Customer Experience CRM 2023 2023
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2023 2023
Data Management Platform CRM 2024 2024
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2024 2024
Partner Relationship Management CRM 2024 2024
Sales Automation, CRM, Sales Engagement CRM 2024 2024
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2023 2023

IT Decision Makers and Key Stakeholders at Decathlon Singapore

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Decathlon Singapore Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Decathlon Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Decathlon Singapore digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Decathlon Singapore Technographics
Decathlon Singapore is a Retail organization based in Singapore, with around 1000 employees and annual revenues of $220.0 million.
Decathlon Singapore operates a diverse technology stack with applications such as Apple Pay, Workable ATS and HootSuite Heyday, covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
Decathlon Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Workable and HootSuite.
Decathlon Singapore recently adopted applications including Salesforce Chat (formerly Salesforce Live Agent) in 2024, LiveRamp Platform in 2024 and Amplitude Behavioral Analytics Platform in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Decathlon Singapore’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Decathlon Singapore’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Decathlon Singapore technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.