Decjuba
56-60 Gwynne St, Cremorne,
Melbourne, 3121, VIC,
Australia
Melbourne, 3121, VIC,
Australia
61 3 6361-0339
Retail
Decjuba Technographics
Decjuba Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Decjuba and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Decjuba employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Decjuba has purchased the following applications: Klarna Payments for Payment Processing in 2021, LiveHire ATS for Applicant Tracking System in 2020, Apparel21 for Retail Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Decjuba is running and its propensity to invest more and deepen its relationship with Klarna , LiveHire , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Decjuba revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Decjuba intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Decjuba Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021 Decjuba implemented Klarna Payments on its e-commerce site to handle online Payment Processing for retail checkout, consumer payment options, and order capture workflows. The deployment places Klarna Payments at the front end of Decjuba's website checkout, routing customer authorization and settlement through the vendor's payment and consumer financing flows.
Configuration focused on standard Payment Processing capabilities, including payment authorization, order capture, refund handling, and consumer checkout options such as installment or deferred payment where supported. The Klarna Payments implementation was applied to the web storefront checkout flow and merchant-configured payment settings, with commerce-side controls for accepted payment methods, authentication thresholds, and risk/authorization preferences.
Operational coverage is centered on e-commerce, impacting the online merchandising, finance and customer service functions that handle settlements, reconciliations, and post-sale support. Governance and workflow adjustments included merchant account configuration, checkout routing logic, and finance reconciliation procedures to align Klarna Payments with Decjuba's order management and customer service processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Decjuba implemented LiveHire ATS as its Applicant Tracking System, embedding LiveHire ATS on the company careers site to manage job postings and candidate applications. The implementation centers on a cloud-hosted careers site integration that routes applicant traffic through the LiveHire ATS platform, supporting core Applicant Tracking System functions such as job requisition publishing, candidate intake, screening workflows, interview scheduling, talent pool management, and recruitment reporting.
The deployment covers Decjuba's recruitment and HR functions across its Australian operations, centralizing applicant intake from the website into standardized hiring workflows and role-based access controls for recruiters and hiring managers. Governance focused on standardizing interview and offer processes, configuring automated candidate stages and notifications, and instrumenting reporting for operational visibility, with LiveHire ATS serving as the primary system of record for candidate lifecycle management.
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Core HR | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apparel21 | Legacy | Apparel21 | Retail Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Decjuba deployed Apparel21 as its Retail Management application. The rollout focused on the Online Customer Service and Community Management teams in Melbourne, Australia, where staff relied on Apparel21 daily to verify orders and customer accounts while handling e-commerce enquiries.
Apparel21 served as the central order and account reference, configured to support order lookup, customer account verification, and fulfillment coordination aligned with Retail Management workflows. Agents used Apparel21 to validate order status and shipping information as part of standard customer case handling and troubleshooting.
The implementation integrated Apparel21 with Zendesk for ticketing and Shopify for storefront order data, enabling customer service staff to reconcile tickets with order records and storefront transactions. The system also supported coordination with external warehouse and shipment providers through order status fields and shipping references, which underpinned customer communications on Instagram and Facebook.
Operational governance emphasized daily procedures for ticket triage, order validation, and logistics coordination, with Apparel21 designated as the system of record for order and account information. Training and workflow guidance focused on troubleshooting, maintaining positive customer relations, and managing social community interactions while using Apparel21 to drive consistent customer service actions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Decjuba
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Decjuba Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Decjuba IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Decjuba digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Decjuba Technographics
Decjuba is a Retail organization based in Australia,
with around 1400 employees and annual revenues of $115.0 million.
Decjuba operates a diverse technology stack with applications such as
Klarna Payments, LiveHire ATS and Apparel21,
covering areas like Payment Processing, Applicant Tracking System and Retail Management.
Decjuba has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Klarna, LiveHire and Apparel21.
Decjuba recently adopted applications including
SAP SuccessFactors Employee Central in 2023, SAP SuccessFactors Onboarding in 2023 and SAP SuccessFactors Recruiting in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Decjuba’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Decjuba’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Decjuba technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.