Manchester, M20 4AF,
United Kingdom
DecPlay Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DecPlay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1975 DecPlay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DecPlay has purchased the following applications: Syscom Grow Hrio for Core HR in 2022, Syscom Mart for eCommerce in 2021, Syscom Manageio CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DecPlay is running and its propensity to invest more and deepen its relationship with Syscom Softech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DecPlay revenues, which have grown to $296.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DecPlay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Syscom Softech | Legacy | Syscom Grow Hrio | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, DecPlay is conservatively estimated to have provisioned Syscom Grow Hrio. The implementation inference is based on a documented vendor relationship between DecPlay and Syscom Softech in Syscom Softech's public portfolio. Syscom Grow Hrio is a Core HR application intended to support HR, payroll, and attendance business functions for DecPlay.
Configured capabilities for Syscom Grow Hrio in this engagement would center on core HRIS employee master records, time and attendance capture, leave and absence management, and payroll processing workflows. Configuration work for an organization of DecPlay's scale would include payroll setup aligned to United Kingdom statutory rules, role based access controls, and employee self service for time and leave. Reporting and operational HR analytics within the Core HR module would be provisioned to support payroll reconciliations and HR operational reporting.
Syscom Softech is listed as the vendor in Syscom's portfolio, confirming a vendor client relationship for digital services with DecPlay in the United Kingdom. Deployment is likely structured as an integrated HRIS and payroll instance serving central HR and payroll teams, with governance focused on HR administrators and payroll approvers to manage configuration and operational workflows. The presence of Syscom Grow Hrio in the engagement indicates an intent to centralize employee data and automate attendance to payroll handoffs within DecPlay's HR operations.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Syscom Softech | Legacy | Syscom Mart | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, DecPlay implemented Syscom Mart to support online sales and digital distribution of piano courses in the United Kingdom. Syscom Softech delivered a WordPress/WooCommerce storefront and integrated Syscom Mart eCommerce capabilities to provide a responsive storefront and online ordering capability for digital course content.
The implementation combined a WordPress/WooCommerce front end with Syscom Mart eCommerce functionality, using standard eCommerce modules inferred from the vendor portfolio. Catalog management for course listings, shopping cart and checkout flows, digital product delivery and order management were configured to enable purchase and access to piano courses, alongside responsive user interface configuration for browsers and mobile devices.
Operational coverage focused on DecPlay sales and digital distribution functions within the United Kingdom, supporting online ordering, customer account access and fulfillment of digital course content. Governance aligned eCommerce workflows with existing sales and customer service processes, centralizing online order handling and digital distribution through the Syscom Mart enabled storefront.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Syscom Softech | Legacy | Syscom Manageio CRM | CRM | CRM | n/a | 2023 | 2023 |
In 2023 DecPlay implemented Syscom Manageio CRM as its CRM platform, adopting the Syscom Manageio CRM application to support CRM-driven sales and customer engagement processes for the United Kingdom based online piano-training business. The Manageio listing is cited in Syscom Softech's public portfolio and usage is inferred from that portfolio source, aligning DecPlay with CRM category workflows and customer lifecycle management.
The Syscom Manageio CRM deployment emphasizes core CRM modules common to the CRM category including contact and account management, lead and opportunity management, sales pipeline and activity tracking, marketing automation and campaign segmentation, and operational reporting and dashboards. Configuration work focused on role-based security, data model alignment for customers and subscriptions, automated activity logging for instructors and learners, and configurable dashboards to support sales and customer success workflows.
Operational coverage centers on sales, customer success, and marketing functions within DecPlay, with the implementation structured to standardize lead intake, qualification, and customer onboarding processes across the organization. Governance measures highlighted in the implementation included configuration governance, process standardization for CRM workflows, and staged rollout of user access and training to align commercial teams with the Syscom Manageio CRM deployment.
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