Delaware County, PA
201 West Front Street,
Media, 19063, PA,
United States
Media, 19063, PA,
United States
1 610-891-4000
Government
Delaware County, PA Technographics
Delaware County, PA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delaware County, PA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2766 Delaware County, PA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delaware County, PA has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, Forms/Email Based ATS for Applicant Tracking System in 2015, Hyland OnBase for Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delaware County, PA is running and its propensity to invest more and deepen its relationship with SAP , USL Financials , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delaware County, PA revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delaware County, PA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delaware County, PA Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Delaware County, PA implemented SAP ERP ECC 6.0 to centralize finance and payroll processing, deploying the system as an ERP Financial backbone for county accounting. The implementation supported payroll operations for over 3,000 bargaining and non‑bargaining employees with an annual payroll of 136M, and tied into county financial stewardship over a 356M budget while managing payroll related disbursements of approximately 4.8M.
The deployment focused on SAP PY/HR, FI, CO and Asset functionality, with the Payroll and HR modules configured to handle in‑house SAP HCM payroll processes and fixed asset accounting workflows. The County documented detailed end user procedures, applied SAP support packages, and performed an ECC 6.04 upgrade activity for HR and PY as part of ongoing system maintenance and configuration management.
Integration work was executed directly with the County IT organization and the SAP Basis administrator, and included connectivity to Kronos Workforce Central timekeeping, BSI third‑party taxing software for tax filing and withholding interfaces, and an ADP payroll processing integration. Operational responsibilities included maintaining, testing and configuring Payroll/HR, Asset and FI interfaces, and coordinating application level changes across those systems.
Governance and operational coverage were concentrated in the Controller and Payroll organizations, with the Payroll Director and Deputy Controller leading payroll, capital asset accounting, auditing, compliance and internal controls. Day to day operations included reconciliation of payroll postings to the general ledger, management of garnishments and tax levies, and ownership of year end close processes such as W2/W3 and multi‑jurisdictional wage filings.
The implementation narrative notes configuration changes and BSI application work that resulted in huge cost savings for the county, while SAP HR/PY, FI and Asset subject matter expertise was leveraged to educate users, lead external audits and sustain ongoing compliance for federal, state and local tax obligations.
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ERP Financial | ERP Financial Management |
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2010 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Forms/Email Based ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Delaware County implemented Forms/Email Based ATS as a web-hosted applicant intake mechanism on its public website. The Forms/Email Based ATS serves as the county's Applicant Tracking System for managing job applications submitted via online forms and routed by email to HR staff, centralizing candidate capture for county hiring processes.
The implementation emphasizes configurability of online application forms, email submission and notification templates, and status tracking for applicants. Core functional capabilities are application intake forms with attachment support, configurable field validation, automated email acknowledgments and routing, and basic applicant status fields for screening and shortlisting. The solution is developed and operated as an in-house application, with form processing and email workflows managed by county IT and personnel teams.
Operational coverage is focused on the Personnel department and county hiring across municipal sites, using the county website to publish job postings and direct candidates into the Forms/Email Based ATS workflow. Governance practices center on standardized application templates and email-based routing rules to ensure consistent intake and handoff to HR for screening and interview coordination. The narrative captures Delaware County, 2015, Forms/Email Based ATS, and the Applicant Tracking System function within county hiring operations.
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Core HR | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | Hyland OnBase | Content Management | Content Management | n/a | 2017 | 2017 |
In 2017 Delaware County, PA deployed Hyland OnBase as its county-level Content Management solution to centralize handling of civil court filing documentation and notarized service returns. The deployment was operationally focused on the Delaware County Sheriff’s Office and clerk personnel who processed out-of-county service requests, providing a single repository for scanned returns and filing evidence used by attorneys, originating companies, and pro se litigants for later review.
Hyland OnBase was configured around document imaging and indexing capabilities typical of Content Management systems, including scanning and capture of notarized service returns, structured metadata fields for case number, document type, service date and notary information, and secure document storage with role-based access for clerks and legal stakeholders. The implementation emphasized searchable archival retrieval and document-level security, enabling clerks to scan and index records at point of intake and to surface indexed documents on request.
Operational coverage extended across intake channels used by the sheriff’s office, including in-person, phone, fax and email workflows, with OnBase serving as the central record of service actions and notarized returns. The platform supported requests for document review by external parties, and it became the reference for office records when attorneys or originating companies sought verification of service documentation.
Governance practices instituted during rollout included standardized indexing conventions and controlled access for office staff responsible for scanning and indexing, with the out-of-county clerk role carrying primary responsibility for data entry and document lifecycle tasks. Process changes codified scanning and indexing as required steps in the evidence handling workflow, aligning records capture with the county’s procedural needs for civil filing documentation.
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Web Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2026 | 2026 |
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Domain Name System (DNS) | IaaS |
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2026 | 2026 |
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Domain Name System (DNS) | IaaS |
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2026 | 2026 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2026 | 2026 |
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IT Decision Makers and Key Stakeholders at Delaware County, PA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Delaware County, PA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Delaware County, PA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Delaware County, PA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Delaware County, PA Technographics
Delaware County, PA is a Government organization based in United States,
with around 2766 employees and annual revenues of $300.0 million.
Delaware County, PA operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Forms/Email Based ATS and Hyland OnBase,
covering areas like ERP Financial, Applicant Tracking System and Content Management.
Delaware County, PA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, In-House Applications and Hyland.
Delaware County, PA recently adopted applications including
Microsoft Azure Cloud Services in 2019, Hyland OnBase in 2017 and UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Delaware County, PA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Delaware County, PA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Delaware County, PA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.