Delaware North, Australia and New Zealand
Level 5, 380 Docklands Drive,
Docklands, 3008, VIC,
Australia
Docklands, 3008, VIC,
Australia
61 3-9413-6200
Leisure and Hospitality
Delaware North, Australia and New Zealand Technographics
Delaware North, Australia and New Zealand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delaware North, Australia and New Zealand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55000 Delaware North, Australia and New Zealand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delaware North, Australia and New Zealand has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2016, ADP PayForce for Payroll in 2021, Agilysys InfoGenesis POS for Point Of Sale in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delaware North, Australia and New Zealand is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Thomson Reuters Elite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delaware North, Australia and New Zealand revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delaware North, Australia and New Zealand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delaware North, Australia and New Zealand Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Delaware North Australia and New Zealand implemented Oracle PeopleSoft ERP as their ERP Financial application. The deployment centralized core financial processes for the region, with the Oracle PeopleSoft ERP instance used for accounts payable, general ledger reconciliation, invoicing, sales journal posting, and payroll validation. Operational support explicitly included coordination with an Accounts Payable team in America, indicating cross border transaction workflows and shared AP controls.
Operational modules and configuration signals include accounts payable processing and supplier invoice handling in PeopleSoft and an upstream SCM invoicing feed, balance sheet reconciliation performed by comparing records in Opera and PeopleSoft, daily sales report and banking journal reconciliation with sales journal uploads into PeopleSoft, and review of payroll data with weekly wages analysis. Integrations cited in operational notes include Opera for hospitality property and point of sale data and an SCM system for invoice processing, enabling end to end financial close and cash application workflows. Governance evidence points to regional finance team procedures across Australia and New Zealand with coordination protocols to North American AP, emphasizing reconciliation cadence and supplier communication as part of operational controls.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Ascender Preceda Payroll | ADP PayForce | Payroll | HCM | n/a | 2021 | 2021 |
In 2021 Delaware North, Australia and New Zealand implemented ADP PayForce as its consolidated Payroll provider, executing an Advanced Managed Services transition between January 2021 and February 2021. The program replaced Ascender Preceda Payroll and established a fully outsourced payroll operating model for the region.
The ADP PayForce implementation focused on core payroll processing capabilities and the design of operational support models, including payments approval workflows and governance for payroll disbursements. Project activities included review and documentation of existing policies and procedures, gap analysis, development of future state support and escalation models, and preparation of handover documentation for ongoing operations.
Integration work explicitly included interactions between ADP PayForce and HR systems Time Target, Link and Hero, preserving upstream HR data flows into the Payroll environment. Operational coverage spanned all Australia and New Zealand sites with approximately 5,000 staff paid under various enterprise bargaining arrangements and modern awards, aligning payroll processes with regional industrial arrangements and payroll compliance needs.
Program governance and delivery applied a combination of waterfall and agile methodologies to scope plan and implement activities, while managing contract arrangements and vendor contracts for the new service. The project manager led stakeholder engagement, developed a new governance framework for payments and approval of payroll services, managed budget spend in accordance with the scope of work, and provided post implementation support to ensure process acceptance and operational handover.
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Recruiting | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys InfoGenesis POS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Delaware North implemented Agilysys InfoGenesis POS as its Point Of Sale platform across venue operations in Australia and New Zealand. The deployment targeted major stadium and park locations including Marvel Stadium, Melbourne and Olympic Park, and operations based onsite at the Melbourne Cricket Ground, aligning POS administration with event day requirements and venue operations.
The Agilysys InfoGenesis POS implementation centered on venue level POS terminals and mobile point of sale devices, supporting transaction processing, cashier workflows, reporting and user access administration. Operational responsibilities documented for the role included system administration, training, reporting, documentation and access control for Agilysys InfoGenesis POS, with a Level 2 technical support focus for troubleshooting and escalation.
The operational environment encompassed support and maintenance of related IT assets, including desktops, laptops, mobile devices, receipt printers, network switches, email and venue applications, reflecting an integrated technology operations remit rather than a standalone retail installation. Governance and process changes emphasized service oriented stakeholder management, availability for event day peaks, and formal escalation pathways operated by the Technology Operations Lead and onsite administrators.
Delaware North Agilysys InfoGenesis POS Point Of Sale supported business functions across hospitality and event operations, with administrators required to provide first line configuration, end user training and technical reporting to sustain high volume, event driven operations. The implementation narrative reflects venue centric deployment architecture and role based governance for ongoing POS administration and operational continuity.
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2010 | 2010 |
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Delaware North, Australia and New Zealand
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Delaware North, Australia and New Zealand Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Delaware North, Australia and New Zealand IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Delaware North, Australia and New Zealand digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Delaware North, Australia and New Zealand Technographics
Delaware North, Australia and New Zealand is a Leisure and Hospitality organization based in Australia,
with around 55000 employees and annual revenues of $3.00 billion.
Delaware North, Australia and New Zealand operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, ADP PayForce and Agilysys InfoGenesis POS,
covering areas like ERP Financial, Payroll and Point Of Sale.
Delaware North, Australia and New Zealand has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ADP and Agilysys.
Delaware North, Australia and New Zealand recently adopted applications including
ADP PayForce in 2021, Microsoft Clarity in 2021 and Marigold Emma Email in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Delaware North, Australia and New Zealand’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Delaware North, Australia and New Zealand’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Delaware North, Australia and New Zealand technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.