Farmsum, 9936 HD,
Netherlands
Delesto Technographics
Delesto Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delesto and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 62 Delesto employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delesto has purchased the following applications: Chatra for Chatbots and Conversational AI in 2017, AddSite for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delesto is running and its propensity to invest more and deepen its relationship with Brevo , AddSite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delesto revenues, which have grown to $220.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delesto intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delesto Tech Stack and Enterprise Applications
Delesto AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brevo | Legacy | Chatra | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Delesto implemented Chatra on its public website. Delesto deployed Chatra as a Chatbots and Conversational AI application to support customer service, real time visitor engagement, and web lead capture for its utilities operations in the Netherlands. The implementation is centered on an embedded Chatra widget that surfaces a conversational user interface directly on marketing and contact pages.
The architectural footprint follows a lightweight JavaScript widget model, routing visitor sessions to a vendor hosted agent console and retaining conversation transcripts within the vendor platform for review. Operational coverage is focused on the website channel with customer support and commercial teams handling session routing, canned responses, and FAQ upkeep. Governance and process controls were organized around communications and support leads to manage agent access, response templates, and corporate messaging consistency.
|
Delesto Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AddSite | Legacy | AddSite | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019 Delesto deployed AddSite as its Web Content Management application on its corporate website. The AddSite implementation provides content authoring, template-driven page rendering, publishing controls, and SEO metadata management for the company's external web presence.
The deployment is implemented within the website hosting environment and configured to support structured content modules such as news, facility information, and contact pages, alongside a templating system for consistent branding. Standard Web Content Management workflows were configured for staged editing, approval, and scheduled publishing, and role-based access controls govern editorial responsibilities. Content management capabilities focus on editorial efficiency and rapid updates to public-facing pages.
Operational ownership sits with marketing and communications, with the platform used to centralize governance, maintain regulatory and corporate messaging, and coordinate updates for the Chemiepark Delfzijl site. Delesto uses AddSite as a Web Content Management solution to support marketing and communications business functions while enforcing template management and approval workflows to preserve brand and compliance across the website.
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IT Decision Makers and Key Stakeholders at Delesto
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Delesto Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||