Dudley, DY2 0BE,
United Kingdom
Deligo Technographics
Deligo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deligo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Deligo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deligo has purchased the following applications: OGL prof.ITplus for ERP Financial in 2016, Tawk.to for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deligo is running and its propensity to invest more and deepen its relationship with OGL Software , Tawk.to , Tidio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deligo revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deligo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deligo Tech Stack and Enterprise Applications
Deligo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OGL Software | Legacy | OGL prof.ITplus | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016 Deligo implemented OGL prof.ITplus, an ERP Financial application from OGL Software. Deligo is a United Kingdom distribution company operating in fasteners, fixings and electrical accessories with approximately 70 employees and reported revenue of 20000000, selling over 2,500 products and pursuing growth through product-line expansion and acquisitions.
The OGL prof.ITplus deployment was configured around Stock Control, Sales Order Management, Finance & Accounting, Customer Relationship Management and Reporting & Analytics. Configuration emphasized inventory control for a large SKU base, order-to-cash workflows and integrated financial ledgers, while reporting and analytics consolidated transactional and customer data to support sales and service operations.
Integrations included ties between CRM records and transaction processing to unify customer-facing activity with backend stock and finance functions. Operational coverage targeted sales, customer service, finance and warehouse operations at Deligo’s Dudley location, addressing increased online order demand and reducing the need for external manual workarounds.
Governance was established through a vendor partnership with OGL Software in 2016 and business ownership from sales and operations stakeholders. Deligo reported a step up in their sales and customer service after the implementation, and described OGL prof.ITplus as connecting all areas of the business and providing a platform capable of supporting ongoing growth.
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Deligo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Deligo implemented Tawk.to on its website as a customer-facing chat channel. The Tawk.to deployment serves Deligo, a United Kingdom distribution firm with about 70 employees, by adding web-embedded conversational interfaces in the Chatbots and Conversational AI category to support online customer service and order enquiries.
Configuration centered on the Tawk.to web widget and agent dashboard, using standard conversational capabilities such as live chat, canned responses, chat routing and transcript capture to align with support and sales workflows. Operational coverage was limited to the corporate website, with internal use by customer support and sales teams and governance focused on chat response protocols and shift-based agent assignments.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Deligo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Deligo implemented Microsoft 365 as its cloud-hosted Collaboration platform. The Microsoft 365 application is referenced on Deligo's website and serves as the company's primary suite for productivity and web-accessible collaboration. Deployment centers on cloud delivery of corporate email, browser-based Office applications, and document sharing to support the distribution business. The implementation positions Microsoft 365 as the central Collaboration layer for internal teams and customer-facing online workflows.
Functional capabilities implemented cover core Collaboration functions including corporate email, document collaboration, file sharing and web Office productivity, consistent with Microsoft 365. Common Microsoft 365 components such as Exchange Online, SharePoint Online and Teams align with these capabilities and support coordination across sales, operations and distribution teams in the United Kingdom. Administration is performed through centralized Microsoft 365 tenant controls for user provisioning and access management. The configuration reflects a small to midsize enterprise approach for an organization of about 70 employees.
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Deligo SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Warehouse Management | SCM |
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2016 | 2016 |
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Deligo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Deligo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Deligo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Warehouse Manager | Manager | Operations | ||||
| Managing Director | CXO | Operations | ||||
| Accountant | Manager | Finance |
Apps Being Evaluated by Deligo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||