AI Buyer Insights:

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Dell Financial Services, a subsidiary of Dell
Location
12234 N I H 35 #35A,
Austin, 78753, TX,
United States
Website
https://www.dfs.dell.com/
Phone
1 800-283-2210
Artw industry
Communications
Employee
Revenue

Dell Financial Services, a subsidiary of Dell Technographics

Dell Financial Services, a subsidiary of Dell Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dell Financial Services, a subsidiary of Dell and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Dell Financial Services, a subsidiary of Dell employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dell Financial Services, a subsidiary of Dell has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Adobe Experience Cloud for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dell Financial Services, a subsidiary of Dell is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dell Financial Services, a subsidiary of Dell revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dell Financial Services, a subsidiary of Dell intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dell Financial Services, a subsidiary of Dell Tech Stack and Enterprise Applications

Dell Financial Services, a subsidiary of Dell ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2010 2010
In 2010, Dell Financial Services implemented Oracle NetSuite ERP as its ERP Financial platform to centralize core accounting and finance operations for the 150-employee subsidiary. Dell Financial Services deployed Oracle NetSuite ERP as a cloud-native finance system to establish a single financial record and standardize finance domain workflows across its corporate finance organization. The implementation emphasized ERP Financial functional areas common to enterprise SaaS finance suites, including general ledger configuration, accounts payable, accounts receivable and billing controls, fixed asset management, and financial reporting and close automation. The deployment included role-based access and control frameworks, chart of accounts harmonization and period close workflows to support accounting governance, with configuration focused on modular finance capabilities and integration-ready interfaces for downstream operational systems. Dell Financial Services structured the rollout around finance organization adoption and operational process alignment to embed Oracle NetSuite ERP into core accounting and treasury related business functions.
Dell Financial Services, a subsidiary of Dell AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Dell Financial Services implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. Salesforce Chat is in the Chatbots and Conversational AI category and was deployed to provide real-time customer messaging and a web-based agent interface for customer inquiries. The deployment uses the Salesforce Chat application to embed live chat capability directly on site and to instrument web sessions for agent handling and transcript capture. Deployment architecture centers on a web-embedded chat widget paired with an agent-facing console, incorporating Chatbots and Conversational AI functional modules such as session routing, queueing, presence detection, transcript capture, and templated response workflows. Operational scope is focused on customer-facing communications and support teams within Dell Financial Services, and the implementation was embedded into existing support workflows to route chats to agents and to retain chat transcripts for case handling. Governance addressed chat session handling, agent routing rules, and transcript retention as part of support process controls.
Dell Financial Services, a subsidiary of Dell CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Cloud Customer Experience CRM n/a 2020 2020
In 2020, Dell Financial Services implemented Adobe Experience Cloud on its external website. The implementation uses Adobe Experience Cloud as the primary Customer Experience platform to manage web content, site analytics, personalization, and customer journey orchestration for Dell Financial Services’ digital presence. The deployment is a cloud-delivered integration into the public web front end, using Adobe Experience Cloud client-side instrumentation and tag-based deployment patterns to deliver web experience management, analytics, A/B testing, and targeted personalization capabilities. Operational ownership is centered on digital marketing and web operations, with the application scope confined to the corporate website and connected digital channels, and governance focused on centralized content and experience review workflows to control publishing and audience segmentation.
Marketing Analytics CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2020 2020

IT Decision Makers and Key Stakeholders at Dell Financial Services, a subsidiary of Dell

First Name Last Name Title Function Department Email Phone
Director - Operations Director Finance
Director - Dell Financial Services Large Institution and Public Controller Director Finance
Global Sales Manager Manager Sales
Show All Contacts

Apps Being Evaluated by Dell Financial Services, a subsidiary of Dell Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dell Financial Services, a subsidiary of Dell IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dell Financial Services, a subsidiary of Dell digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Dell Financial Services, a subsidiary of Dell Technographics
Dell Financial Services, a subsidiary of Dell is a Communications organization based in United States, with around 150 employees and annual revenues of $20.0 million.
Dell Financial Services, a subsidiary of Dell operates a diverse technology stack with applications such as Oracle NetSuite ERP, Salesforce Chat (formerly Salesforce Live Agent) and Adobe Experience Cloud, covering areas like ERP Financial, Chatbots and Conversational AI and Customer Experience.
Dell Financial Services, a subsidiary of Dell has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Salesforce and Adobe Systems.
Dell Financial Services, a subsidiary of Dell recently adopted applications including Salesforce Chat (formerly Salesforce Live Agent) in 2020, Adobe Experience Cloud in 2020 and Adobe Target Standard in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dell Financial Services, a subsidiary of Dell’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dell Financial Services, a subsidiary of Dell’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dell Financial Services, a subsidiary of Dell technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.