Dell Technologies Malaysia
Plot P27, Bayan Lepas Industrial Zone Phase 4,
Bayan Lepas, 11900,
Malaysia
Bayan Lepas, 11900,
Malaysia
60 4-633 4888
Manufacturing
Dell Technologies Malaysia Technographics
Dell Technologies Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dell Technologies Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Dell Technologies Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dell Technologies Malaysia has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Adobe Connect for Audio Video and Web Conferencing in 2017, CrownPeak DXP for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dell Technologies Malaysia is running and its propensity to invest more and deepen its relationship with Oracle , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dell Technologies Malaysia revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dell Technologies Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dell Technologies Malaysia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
In 2013, Dell Technologies Malaysia implemented Oracle E-Business Suite as an ERP Financial platform to support corporate accounting and statutory reporting across the region. The implementation centered on Oracle R12 system process setup, with named lead responsibilities for Fixed Asset, VAT and SNP Accounting recorded as part of the project leadership.
The deployment emphasized configuration of Fixed Asset accounting workflows, VAT accounting controls and SNP Accounting processes, alongside standardization of journal posting and reconciliation routines for fixed assets. Oracle E-Business Suite was used to codify accounting process flows, journal templates and reconciliation checkpoints, aligning system configuration with established accounting procedures.
Operational scope included close engagement with APJ entities, where the implementation lead also served as Lead in Local Statutory Audit for APJ entities, reflecting a governance model that tied system setup to statutory audit readiness. The program interfaced with global accounting services processes, as evidenced by efforts to standardize journals and reconciliations globally for fixed asset accounting.
Governance and process transformation were driven by the Oracle R12 System Process Setup Key Person, who led standardization initiatives and established control points for journalization and reconciliations. The implementation affected finance and accounting functions, fixed asset stewardship and statutory audit processes, and the individual associated with these efforts was recognized as a Top 20 Performer in 2018 Dell Global Accounting Services.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Dell Technologies Malaysia implemented Adobe Connect for Audio Video and Web Conferencing. The deployment is surfaced on Dell Malaysia's public website and is used to host live interactive sessions and webcasts that are accessible to external customers and internal employees.
Adobe Connect was configured to provide persistent virtual meeting rooms, webinar hosting, session recording and on-demand playback, content library management, and interactive capabilities such as screen and media sharing, polls, and Q&A. The implementation of Adobe Connect includes role based access and user permission controls to segregate hosts, presenters, and attendees, and leverages the application’s content management features to archive session assets.
Operational responsibility sits within Dell Technologies Malaysia and the solution is used to support marketing led customer webinars, product demonstrations, and internal learning and development activities. The use of Adobe Connect on the corporate website centralizes delivery of synchronous and asynchronous conferencing for the organization, aligning the Audio Video and Web Conferencing application with customer engagement and training workflows.
Governance for the Adobe Connect deployment includes scheduled session workflows, administrative user roles for meeting and content moderation, and documented processes for publishing recorded sessions to web channels. These operational controls are designed to maintain consistent session quality and content access across Dell Technologies Malaysia.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CrownPeak | Legacy | CrownPeak DXP | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Dell Technologies Malaysia implemented CrownPeak DXP as a Web Content Management platform. CrownPeak DXP is used to manage the public Dell Malaysia web presence and to centralize editorial control for product and corporate content.
The implementation emphasizes content authoring, template management, role based editorial workflows, and scheduled publishing, reflecting typical Web Content Management capabilities. Content modeling and component based page construction were configured to support consistent product pages and marketing campaigns.
Architecturally the deployment is organized as a centralized digital experience platform with a single content repository, supporting responsive web delivery and CDN enabled distribution for front end endpoints. Operational ownership sits with marketing and corporate communications, with editorial and approval workflows to control regional content updates.
Governance was formalized through editorial role definitions, approval chains, and release scheduling to manage brand and product content. The description of CrownPeak DXP as a Web Content Management solution clarifies the relationship between Dell Technologies Malaysia, CrownPeak DXP, Web Content Management, and the marketing and communications business functions.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2014 | 2014 |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Dell Technologies Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dell Technologies Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dell Technologies Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dell Technologies Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dell Technologies Malaysia Technographics
Dell Technologies Malaysia is a Manufacturing organization based in Malaysia,
with around 4500 employees and annual revenues of $800.0 million.
Dell Technologies Malaysia operates a diverse technology stack with applications such as
Oracle E-Business Suite, Adobe Connect and CrownPeak DXP,
covering areas like ERP Financial, Audio Video and Web Conferencing and Web Content Management.
Dell Technologies Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Adobe Systems and CrownPeak.
Dell Technologies Malaysia recently adopted applications including
CrownPeak DXP in 2021, Adobe Experience Cloud in 2021 and Adobe Analytics Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dell Technologies Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dell Technologies Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dell Technologies Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.