Delta Dental
560 Mission St #1300,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-972-8300
Insurance
Delta Dental Technographics
Delta Dental Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delta Dental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5700 Delta Dental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delta Dental has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Sterling Background Check for BackGround Screening in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delta Dental is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delta Dental revenues, which have grown to $6.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delta Dental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delta Dental Tech Stack and Enterprise Applications
Delta Dental ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
Delta Dental implemented Oracle NetSuite ERP in 2010. The deployment was focused on ERP Financial operations to consolidate corporate finance and accounting processes across its United States organization.
Oracle NetSuite ERP was configured with core financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and financial reporting capabilities, with multi entity consolidation and revenue accounting workflows implemented to support insurance accounting patterns. The implementation emphasized automated period close workflows, intercompany accounting controls, and role based access and approval routing to align with the insurer's control requirements. Configuration work included chart of accounts harmonization and template driven transaction processing to standardize finance operations.
Operational scope covered corporate finance, statutory and management reporting, accounts payable, accounts receivable, and treasury functions within Delta Dental's US operations. The deployment supported ongoing financial close processes and centralized master data for vendors and customers.
Governance was structured around centralized financial controls, account ownership, and formal approval workflows, with process standardization for period close and reconciliations. The rollout followed a phased deployment across finance and accounting teams in the United States, with configuration governance to control chart of accounts changes and reporting permissions. Training programs and role based access controls were instituted to support adoption and meet audit requirements.
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ERP Financial | ERP |
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2000 | 2000 |
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ERP Financial | ERP |
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2017 | 2018 |
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Expense Management | ERP |
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2014 | 2015 |
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Delta Dental HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020 Delta Dental deployed Sterling Background Check as its BackGround Screening solution to centralize candidate screening, badging, and onboarding workflows for HR and operations teams. Sterling Background Check is the primary BackGround Screening application used to conduct background checks, motor vehicle record checks, employment verification, and badging for new hires and contractors, with a documented requirement that bilingual Spanish support be provided throughout candidate interactions.
The Sterling Background Check implementation encompassed screening and onboarding modules configured to support end-to-end hiring tasks, including candidate disposition, document delivery enrollment, direct deposit and money network card enrollment support, and the generation of employee identification numbers for managers. Configurations reflect administrative responsibilities such as phone and email correspondence, creation and maintenance of weekly staffing rosters, PTO accrual trackers, seniority lists, scheduling and hourly reporting, and maintenance of personnel folders and training records.
Operational integration ties Sterling Background Check to adjacent systems and workplace processes referenced in the appointment description, including EPAY for hourly scheduling and missed punch reconciliation, School Dude for client work order access, Tag Pricer and Corrigo Work Orders for site tool and work management, Docudelivery for document distribution, and Job Align and social media for requisition posting. The deployment supports Account Managers, Assistant Account Managers, Education Services client contacts, ABM staff, payroll administrators, and HR coordinators in a coordinated workflow from applicant screening through final onboarding.
Governance and day to day workflow responsibilities were formalized around a centralized administrative coordinator role that reports to the Account Manager and supports Assistant Account Managers, this role performs screening follow up, schedules orientations and trainings, maintains compliance records such as safety trainings and SWOP and LET reports, assists with unemployment claims and employment verifications, and submits monthly pay anniversary discrepancies to payroll. Sterling Background Check is embedded as the ticketed screening and badging system within these governance processes, with procedural handoffs documented for manager approvals, tag submissions, and file retention for easy management access.
The implementation narrative positions Delta Dental Sterling Background Check BackGround Screening as an integrated HR operational tool supporting hiring, payroll adjacent tasks, and facility work order touchpoints, with explicit bilingual Spanish requirements and detailed administrative process ownership driving day to day use.
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Core HR | HCM |
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2017 | 2018 |
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Workforce Management | HCM |
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2016 | 2016 |
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Delta Dental Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Delta Dental implemented Adobe Connect on its website. Delta Dental's Adobe Connect deployment functions as an Audio Video and Web Conferencing platform to support customer webinars, virtual meetings, and external stakeholder engagement.
Adobe Connect is configured to deliver hosted meeting rooms, scheduled webinar sessions, and e learning style presentations embedded within the public website, with content management and session scheduling managed by internal communications and training teams. The implementation emphasizes web embedded meeting links and on demand recordings to centralize event access across business functions including customer engagement and workforce training, and governance is organized around meeting ownership, content publishing workflows, and role based host permissions consistent with Audio Video and Web Conferencing operational practice.
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Delta Dental Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Delta Dental CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Delta Dental EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Delta Dental PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Delta Dental IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Delta Dental
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Delta Dental Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Delta Dental IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Delta Dental digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Delta Dental Technographics
Delta Dental is a Insurance organization based in United States,
with around 5700 employees and annual revenues of $6.00 billion.
Delta Dental operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Sterling Background Check and Adobe Connect,
covering areas like ERP Financial, BackGround Screening and Audio Video and Web Conferencing.
Delta Dental has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and Adobe Systems.
Delta Dental recently adopted applications including
Adobe Analytics Cloud in 2022, Adobe Campaign in 2022 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Delta Dental’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Delta Dental’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Delta Dental technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.