Delta Dental Plans Association
1515 W 22nd St # 450,,
Oak Brook, 60523, IL,
United States
Oak Brook, 60523, IL,
United States
1 630-574-1507
Insurance
Delta Dental Plans Association Technographics
Delta Dental Plans Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delta Dental Plans Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Delta Dental Plans Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delta Dental Plans Association has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle Cloud HCM for Core HR in 2021, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delta Dental Plans Association is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delta Dental Plans Association revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delta Dental Plans Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delta Dental Plans Association Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021 Delta Dental Plans Association implemented Oracle Cloud ERP. The Oracle Cloud ERP deployment established an ERP Financial platform to centralize finance and accounting processes for the insurer, prioritizing standardized chart of accounts and a governed month end close framework to align statutory and management reporting.
Core modules configured included General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets, Procurement, and Financial Reporting, reflecting typical ERP Financial capabilities. Configuration emphasized role based access controls, automated posting and approval workflows, and orchestration of period close tasks within Oracle Cloud ERP. Operational scope centered on finance and accounting functions, with formal change control and financial governance processes introduced to manage configuration, controls, and transactional workflows.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Delta Dental Plans Association implemented Oracle Cloud HCM in a Core HR deployment to consolidate HR and payroll business functions under a single cloud application. The engagement centers on Oracle Cloud HCM and payroll applications with dedicated engineering support provided by an Associate Oracle HCM Cloud Software Engineer role responsible for support, maintenance and development of the Next Gen Applications & Products Suite.
The implementation scope includes functional and technical configuration of HCM and Payroll modules, using platform capabilities such as HCM Extracts, HDL, PBL, BI Publisher, Application Security, Fast Formula, Page Composer and Page Configurator. Development work emphasizes secure, scalable code and product design, with engineers producing technical documentation, release deployments and ongoing production support for Oracle Cloud HCM.
Integrations and runtime architecture leverage Oracle Cloud Infrastructure for hosting and Oracle Integration Cloud for orchestration, with REST APIs, SOAP and webservices used for system-to-system connectivity and data exchange. The delivery model is cross-functional, involving product managers, UX designers, architects, principal engineers, software engineers, test automation and DevOps engineers to coordinate configuration, testing and operational handoff for the Core HR environment.
Governance activities are organized around HCM and Payroll techno functional analysts who partner with business users to define business process design, perform break fix analysis, apply configuration updates and validate testing and enhancements to Oracle Cloud HCM. Agile practices such as scrum, comprehensive technical documentation and monitored production ownership are emphasized to maintain competency, compliance and a repeatable support lifecycle for Core HR.
|
|
|
|
|
Payroll | HCM |
|
2021 | 2021 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Delta Dental Plans Association implemented Salesforce Field Service (ex ClickSoftware) to support Field Service Management for its service delivery and mobile workforce operations. The deployment positioned Salesforce Field Service (ex ClickSoftware) as the core Field Service Management application linking field scheduling, mobile access, and service case resolution.
Implementation work emphasized Lightning Components and Lightning Field Services including Field Service Lightning on Mobile Device. The project deployed custom objects, tabs, records, and views within Salesforce, and implemented configuration elements such as pick lists, dependent pick lists, lookups, master detail relationships, validation rules, and formula fields to enforce new workflow processes. Visualforce pages with JavaScript Remote objects were built where needed to extend UI behavior beyond standard components.
The technical footprint included Service Cloud and Community Cloud implemented from business case to operation, advanced Apex classes, triggers, web services with SIG integrations, batch jobs, and comprehensive test classes. Reusable Lightning aura components and customization of the Salesforce1 mobile app were created using the Lightning Component framework and Salesforce Lightning Design System, and the implementation integrated third party services used by the application. Teams also participated in CPQ and CLM implementation lifecycles including Apttus CPQ, Salesforce CPQ, and CLM, and produced a Pardot Automation and B2B Marketing Solution proof of concept.
Governance focused on rules-based orchestration of field workflows, with workflow rules driving related tasks, email alerts, and field updates to standardize operational behavior. The configuration- and component-led approach enabled consistent mobile UX and data integrity controls across service, community, and CPQ/CLM processes, supporting ongoing operations and iterative enhancements of Salesforce Field Service (ex ClickSoftware) within the organization.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2024 | 2024 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Social Media Management | CRM |
|
2020 | 2020 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incentive Compensation Management | SPM |
|
2015 | 2015 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Delta Dental Plans Association
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Delta Dental Plans Association Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Delta Dental Plans Association IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Delta Dental Plans Association digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Delta Dental Plans Association Technographics
Delta Dental Plans Association is a Insurance organization based in United States,
with around 80 employees and annual revenues of $20.0 million.
Delta Dental Plans Association operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Core HR and Field Service Management.
Delta Dental Plans Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Salesforce.
Delta Dental Plans Association recently adopted applications including
Feedly Enterprise in 2024, Mouseflow in 2023 and Oracle Cloud ERP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Delta Dental Plans Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Delta Dental Plans Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Delta Dental Plans Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.