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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Dendrite Clinical Systems Tech Stack and Enterprise Applications

Dendrite Clinical Systems AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
My Live Chat Legacy My Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Dendrite Clinical Systems deployed My Live Chat, a Chatbots and Conversational AI application, as an embedded chat widget on its public website e-dendrite.com. The implementation delivers real-time messaging and automated conversational routing to support front-line customer engagement and initial lead capture for the professional services firm. My Live Chat is configured with scripted conversational flows and canned responses consistent with Chatbots and Conversational AI functionality, capturing session transcripts and basic contact data for follow up. The deployment scope is focused on web-facing interactions rather than internal enterprise tooling. Configuration and operational processes center on website embedding, chat routing to available operators, and escalation to human agents when required, with ownership assigned to customer support and sales functions. Monitoring and response workflows were added to existing customer engagement processes to ensure chat sessions are tracked and managed. The implementation reflects a lightweight, web-first architecture appropriate for a 27 employee professional services organization.
Dendrite Clinical Systems Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Dendrite Clinical Systems implemented Microsoft 365. The deployment is referenced on the company website and is categorized under Collaboration to support internal communications, document management, and team coordination for the 27-employee United Kingdom professional services firm. Microsoft 365 is identified as the organization’s primary cloud collaboration platform. The implementation follows a cloud-hosted SaaS tenancy model and leverages Microsoft 365 capabilities common to Collaboration deployments, including Exchange Online for email, Microsoft Teams for real-time collaboration, SharePoint Online for document libraries and OneDrive for file synchronization. Operational scope encompasses corporate functions across clinical services, administration and commercial teams within the UK entity, with centralized tenant administration and user provisioning consistent with a single-tenant small business configuration. Governance emphasis aligns with tenant-level administration, role-based access controls and standard Microsoft 365 compliance and sharing controls to manage communication and document workflows.
Dendrite Clinical Systems CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Aptania Legacy Aptania CRM CRM CRM n/a 2019 2019
In 2019, Dendrite Clinical Systems deployed Aptania CRM as its primary CRM. The deployment positioned Aptania CRM on the company website to capture inquiries and centralize customer records for a 27 person professional services firm based in the United Kingdom. Configuration emphasized core CRM capabilities such as contact and lead capture, embedded webforms that push site leads into the system, pipeline and opportunity tracking, and activity logging consistent with standard CRM workflows. The operational scope covered sales and client services teams, with role based access controls and straightforward user provisioning to enforce consistent record handling, and governance focused on centralized data hygiene and process templates for client engagement and onboarding.
Dendrite Clinical Systems IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2013 2013

IT Decision Makers and Key Stakeholders at Dendrite Clinical Systems

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dendrite Clinical Systems Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dendrite Clinical Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dendrite Clinical Systems digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dendrite Clinical Systems Technographics
Dendrite Clinical Systems is a Professional Services organization based in United Kingdom, with around 27 employees and annual revenues of $3.0 million.
Dendrite Clinical Systems operates a diverse technology stack with applications such as My Live Chat, Microsoft 365 and Aptania CRM, covering areas like Chatbots and Conversational AI, Collaboration and CRM.
Dendrite Clinical Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as My Live Chat, Microsoft and Aptania.
Dendrite Clinical Systems recently adopted applications including My Live Chat in 2020, Aptania CRM in 2019 and Microsoft 365 in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dendrite Clinical Systems’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dendrite Clinical Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dendrite Clinical Systems technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.