Maldon, CM9 4ND,
United Kingdom
Dengie Crops Technographics
Dengie Crops Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dengie Crops and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 83 Dengie Crops employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dengie Crops has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, WooCommerce for eCommerce in 2021, Logical Office CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dengie Crops is running and its propensity to invest more and deepen its relationship with Tawk.to , Automattic , Logical Office or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dengie Crops revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dengie Crops intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dengie Crops Tech Stack and Enterprise Applications
Dengie Crops AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Dengie Crops deployed Tawk.to on their public website. Dengie Crops uses Tawk.to in the Chatbots and Conversational AI category to provide website live chat capabilities for customer service and on-site visitor engagement. The deployment is front-end focused, embedding the Tawk.to web widget across product and support pages while routing conversations to the hosted Tawk.to agent console, and the implementation centers on real-time messaging between site visitors and company agents. Dengie Crops Tawk.to Chatbots and Conversational AI relationship aligns the application with customer service and e-commerce support functions.
The implementation leverages common Chatbots and Conversational AI functional modules, including the live chat widget, an agent dashboard for handling sessions, canned responses and macros for common inquiries, offline message capture for out-of-hours contacts, and session transcript logging for follow up. Operational coverage is site-wide on the Dengie website serving users in the United Kingdom, with configuration and message handling operated by customer service and digital commerce personnel. Governance focuses on widget placement, agent routing rules, and content templates to standardize responses and handoffs, with administrative controls maintained within the Tawk.to console.
|
Dengie Crops eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Dengie Crops implemented WooCommerce on its website to provide eCommerce capabilities for the company's direct to consumer sales and online order management. The deployment uses the WooCommerce plugin from Automattic as the commerce layer embedded within the WordPress site, enabling catalog presentation, shopping cart and checkout flows, customer accounts, and order processing.
Configuration and operational governance centered on product data and content workflows, with marketing and commerce teams managing catalog updates, promotions, and storefront content through the WordPress admin and the WooCommerce dashboard. The implementation aligns typical eCommerce functional modules such as product catalog management, cart and checkout orchestration, payment and shipping configuration, and order management with website content management, consolidating front end merchandising and back end order workflows under the site's existing CMS.
|
Dengie Crops CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Logical Office | Legacy | Logical Office CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Dengie Crops implemented Logical Office CRM to centralize customer communications and consolidate client and document history. The deployment used Logical Office CRM in the CRM category to address mailshots, customer correspondence and unified recordkeeping across its United Kingdom operations.
Configuration emphasized core CRM functionality together with mailshot and document management capabilities, with inferred use of mailshot templates, recipient segmentation and document attach and track workflows to consolidate client histories. Logical Office CRM was configured to centralize contact records, store correspondence and maintain a single source of truth for client interactions.
Operational coverage focused on customer service and commercial functions across Dengie Crops UK sites where the system handled outbound mailings and held client documents and communications. No specific third party integrations were disclosed in the source, the implementation emphasized internal consolidation of client and document workflows.
Governance and process changes centered on enforcing a centralized client and document history to streamline mailshot processes and improve record access. According to the vendor testimonial, the deployment reduced time spent on mailings and improved access to client records.
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Dengie Crops PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Dengie Crops IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Dengie Crops
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dengie Crops Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||