Tver, 170100,
Russia
Dentonika Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dentonika and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Dentonika employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dentonika has purchased the following applications: Beget Hosting for Application Hosting and Computing Services in 2022, Novosystem UIS for Call Center in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dentonika is running and its propensity to invest more and deepen its relationship with Beget , Novosystem , Calltouch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dentonika revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dentonika intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Beget | Legacy | Beget Hosting | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Novosystem | Legacy | Novosystem UIS | Call Center | CRM | n/a | 2022 | 2022 | In 2022 Dentonika deployed Novosystem UIS as a Call Center layer on its corporate website to centralize inbound customer contact handling. The implementation surfaces Novosystem UIS through a website-integrated contact interface hosted on the public site, connecting web-originated interactions to the company contact handling workflow. The deployment configuration emphasizes classic Call Center capabilities, including inbound call and web callback routing, an agent console for handling voice and web interactions, automatic call distribution and session logging. Novosystem UIS is configured to capture contact metadata and call records to support customer service workflows and basic contact history, consistent with small business operational needs. Operational coverage is focused on customer service and sales inquiry handling within Dentonika, reflecting the companys 10 person scale, with the application serving as the primary contact point accessible from https://www.nsk-dent.ru/. Governance centers on centralizing contact intake through the website interface and standardizing agent handling procedures, aligning the Novosystem UIS Call Center deployment with daily customer-facing operations. | |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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CRM | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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