List of Novosystem UIS Customers
Moscow, n/a,
Russia
Since 2010, our global team of researchers has been studying Novosystem UIS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Novosystem UIS for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Novosystem UIS for Call Center include: Teletype App, a Russia based Professional Services organisation with 1000 employees and revenues of $100.0 million, Firma Vips-Med, a Russia based Life Sciences organisation with 200 employees and revenues of $12.0 million, Kupi Na Dachu, a Russia based Retail organisation with 20 employees and revenues of $5.0 million, Paks Med, a Russia based Distribution organisation with 25 employees and revenues of $4.0 million, Stroimarkt, a Russia based Retail organisation with 50 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Novosystem UIS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Novosystem UIS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bernadette Print Group | Distribution | 10 | $1M | United States | Novosystem | Novosystem UIS | Call Center | 2022 | n/a | In 2022, Bernadette Print Group implemented Novosystem UIS. Novosystem UIS, a Call Center application, is embedded on their website to route and manage customer contacts for the United States based distribution firm. The deployment is proportionate to a 10 person organization, using a web integrated instance of Novosystem UIS that surfaces an agent console and customer-facing contact widget on the corporate site. Functional capabilities implemented align with standard Call Center workflows, including inbound contact routing, web chat and click to call front ends, queuing and basic agent desktop functions to handle customer support and order inquiry interactions. Operational coverage is focused on the companys customer service function and order handling touch points accessible via the website, with role based access for a small support team. Governance emphasis centers on centralized contact routing and standardized agent workflows to ensure consistent handling of web initiated contacts through Novosystem UIS. | |
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Dentonika | Distribution | 10 | $1M | Russia | Novosystem | Novosystem UIS | Call Center | 2022 | n/a | In 2022 Dentonika deployed Novosystem UIS as a Call Center layer on its corporate website to centralize inbound customer contact handling. The implementation surfaces Novosystem UIS through a website-integrated contact interface hosted on the public site, connecting web-originated interactions to the company contact handling workflow. The deployment configuration emphasizes classic Call Center capabilities, including inbound call and web callback routing, an agent console for handling voice and web interactions, automatic call distribution and session logging. Novosystem UIS is configured to capture contact metadata and call records to support customer service workflows and basic contact history, consistent with small business operational needs. Operational coverage is focused on customer service and sales inquiry handling within Dentonika, reflecting the companys 10 person scale, with the application serving as the primary contact point accessible from https://www.nsk-dent.ru/. Governance centers on centralizing contact intake through the website interface and standardizing agent handling procedures, aligning the Novosystem UIS Call Center deployment with daily customer-facing operations. | |
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Dilanyan Clinic | Healthcare | 25 | $3M | Russia | Novosystem | Novosystem UIS | Call Center | 2020 | n/a | In 2020 Dilanyan Clinic implemented Novosystem UIS on its public website to capture patient calls and web-originated contact requests. Novosystem UIS serves as the clinic's Call Center platform and is embedded in the site to present click-to-call and web callback entry points for patients seeking appointments and administrative support. The implementation configured core Call Center capabilities within Novosystem UIS, including inbound call routing and queuing, a browser-based agent console for reception staff, call recording and basic operational reporting. Operational scope is clinic-level, covering reception, appointment scheduling and patient support for the single site, with role-based agent access and documented call-handling workflows to centralize incoming communications and standardize front-desk processes. | |
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Manufacturing | 10 | $1M | Russia | Novosystem | Novosystem UIS | Call Center | 2019 | n/a |
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Manufacturing | 10 | $1M | Russia | Novosystem | Novosystem UIS | Call Center | 2019 | n/a |
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Life Sciences | 200 | $12M | Russia | Novosystem | Novosystem UIS | Call Center | 2022 | n/a |
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Retail | 20 | $5M | Russia | Novosystem | Novosystem UIS | Call Center | 2020 | n/a |
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Retail | 30 | $3M | Russia | Novosystem | Novosystem UIS | Call Center | 2025 | n/a |
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Distribution | 25 | $4M | Russia | Novosystem | Novosystem UIS | Call Center | 2021 | n/a |
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Retail | 50 | $4M | Russia | Novosystem | Novosystem UIS | Call Center | 2020 | n/a |
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Buyer Intent: Companies Evaluating Novosystem UIS
- Cccmos Group, a Russia based Professional Services organization with 25 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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