Department for Business, Energy & Industrial Strategy
1 Victoria Street,
London, SW1H 0ET,
United Kingdom
London, SW1H 0ET,
United Kingdom
44 20 7215-5000
Government
Department for Business, Energy & Industrial Strategy Technographics
Department for Business, Energy & Industrial Strategy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department for Business, Energy & Industrial Strategy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Department for Business, Energy & Industrial Strategy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department for Business, Energy & Industrial Strategy has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Oracle Cloud HCM for Core HR in 2019, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department for Business, Energy & Industrial Strategy is running and its propensity to invest more and deepen its relationship with Oracle , Ruby , Fidelity Investments or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department for Business, Energy & Industrial Strategy revenues, which have grown to $739.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department for Business, Energy & Industrial Strategy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department for Business, Energy & Industrial Strategy Tech Stack and Enterprise Applications
Department for Business, Energy & Industrial Strategy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, the Department for Business, Energy & Industrial Strategy implemented Oracle Cloud ERP. The deployment targeted ERP Financial functions and replaced an existing Oracle E-Business Suite environment as part of a wider Shared Business Services contractual extension covering finance services for multiple central government departments.
The Oracle Cloud ERP implementation centralized core financial modules, including general ledger, accounts payable, accounts receivable, procurement and expense management. Oracle Cloud ERP was configured to support public sector fiscal controls and budgetary workflows, with typical ERP Financial automation of transaction processing and period close orchestration.
Integration work linked Oracle Cloud ERP into the Shared Business Services operating model, aligning finance processes with existing HR and payroll services and preparing for consolidation with other departmental ERP estates. This integration activity reflected explicit plans to bring disparate Oracle and Workday government ERP systems into a more unified cloud architecture under SBS coordination.
Governance and rollout were managed through Shared Business Services to enable staged onboarding across departments, with SBS control points used to sequence migrations and standardize financial controls. The SBS contract extension in 2020 was explicitly intended to buy time while preparing for a planned integration and cloud migration of multiple government ERP systems.
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Expense Management | ERP |
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2013 | 2014 |
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Department for Business, Energy & Industrial Strategy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019, the Department for Business, Energy & Industrial Strategy initiated a programme that incorporated Oracle Cloud HCM, targeting Core HR capabilities as a central element of a broader ERP transformation. The programme spanned five organisations BEIS, DIT, UKSA, INSS and UKSBS and set an objective to adopt an ERP SaaS footprint covering finance, HR, payroll and procure-to-pay.
Oracle Cloud HCM was scoped to deliver Core HR functionality including workforce records management, position and organisational modelling, and HR lifecycle processes, with configuration workstreams focused on security roles, data tenancy and cloud operational workflows. The implementation narrative emphasized Core HR configuration, data migration planning and business process standardisation across participating entities.
The engagement was recruited to manage the initiation phase, creating the deployment structure and orchestration approach across the five organisations, defining integration requirements into payroll and finance domains within the ERP SaaS scope, and sequencing testing and cutover planning. Operational coverage targeted central HR services and shared service centres to align HR administration, payroll interfaces and procure-to-pay handoffs.
Programme governance activities established during initiation included change control processes, configuration sign off cadence and cross organisation stakeholder coordination to manage divergent agency requirements alongside common system configuration. The narrative centers on initiating programme governance and phased rollout planning for Oracle Cloud HCM and Core HR across the multi organisation footprint.
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Department for Business, Energy & Industrial Strategy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, the Department for Business, Energy & Industrial Strategy implemented Ruby Live Chat on its public website to manage citizen-facing inquiry workflows. The Ruby Live Chat deployment is categorized as Chatbots and Conversational AI and provides an embedded web conversational interface to surface guidance and route enquiries to departmental teams.
The implementation emphasizes standard Chatbots and Conversational AI capabilities, including automated greeting and context capture, scripted responses for high-frequency questions, session transcript capture for auditability, and human handoff for complex enquiries. Operational ownership sits with public engagement and communications functions, who use the Ruby Live Chat configuration to centralize web intake, maintain response templates, and govern conversational content and escalation rules.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Department for Business, Energy & Industrial Strategy Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Department for Business, Energy & Industrial Strategy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Department for Business, Energy & Industrial Strategy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2017 |
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Call Center | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Department for Business, Energy & Industrial Strategy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Department for Business, Energy & Industrial Strategy PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Department for Business, Energy & Industrial Strategy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Department for Business, Energy & Industrial Strategy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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VPN | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Department for Business, Energy & Industrial Strategy
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Digital and Information Officer | CXO | IT | |
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Head of Business Finance | Director | Finance | |
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Procurement Officer | Manager | Procurement | |
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Deputy Director, Strategic Finance, Planning and Change | Director | Finance | |
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Head, Business and Industrial Energy Efficiency, Tax and Reporting | Director | Finance | |
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Head of Financial Accounting | Director | Finance | |
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Head of Tax | Director | Finance | |
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Co-Director Finance | Director | Finance | |
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Finance Business Partner | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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MAC IT manager | Manager | IT | |
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Senior Executive Finance Officer | Director | Finance | |
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Operations Manager | Manager | Finance | |
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Strategic Engagement Manager | Manager | Customer Service | |
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Head of Digital Communications | Director | IT | |
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Deputy Director Digital | Director | Finance | |
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Head of Knowledge and Information Management Transformation | Director | IT | |
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Finance Director | Director | Finance | |
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Apps Being Evaluated by Department for Business, Energy & Industrial Strategy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department for Business, Energy & Industrial Strategy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department for Business, Energy & Industrial Strategy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Department for Business, Energy & Industrial Strategy Technographics
Department for Business, Energy & Industrial Strategy is a Government organization based in United Kingdom,
with around 4000 employees and annual revenues of $739.0 million.
Department for Business, Energy & Industrial Strategy operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Ruby Live Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Department for Business, Energy & Industrial Strategy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Ruby.
Department for Business, Energy & Industrial Strategy recently adopted applications including
Ruby Live Chat in 2021, Fidelity Virtual Assistant in 2021 and Microsoft Power BI in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department for Business, Energy & Industrial Strategy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department for Business, Energy & Industrial Strategy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department for Business, Energy & Industrial Strategy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.