Department of Communities Tasmania
15 Murray St,
Hobart, 7000, TAS,
Australia
Hobart, 7000, TAS,
Australia
61 3 6232 7133
Professional Services
Department of Communities Tasmania Technographics
Department of Communities Tasmania Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Communities Tasmania and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 820 Department of Communities Tasmania employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Communities Tasmania has purchased the following applications: TechnologyOne ERP for ERP Financial in 2021, NGA PWA Empower HR for Core HR in 2021, Microsoft Dynamics CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Communities Tasmania is running and its propensity to invest more and deepen its relationship with TechnologyOne , NGA HR , Fusion5 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Communities Tasmania revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Communities Tasmania intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of Communities Tasmania Tech Stack and Enterprise Applications
Department of Communities Tasmania ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Department of Communities Tasmania implemented TechnologyOne ERP. The deployment targeted the department's core finance function and is classified as ERP Financial, aligning with the Tasmanian State Service observation that every agency uses TechnologyOne for finance and that agencies operate on a Windows-based desktop estate.
TechnologyOne ERP was configured to deliver standard ERP Financial capabilities, including general ledger processing, accounts payable, accounts receivable, fixed asset management, procurement ledgering and budgeting and financial reporting workflows. The implementation emphasized configuration of chart of accounts structures, transaction posting rules and statutory reporting templates consistent with public sector accounting practices.
Operationally the deployment reflects a centralized approach to agency financial systems within the state service, supporting the Department of Communities Tasmania finance and procurement functions and aligning with cross-agency consistency in core business systems. Governance and process standardization accompanied the rollout, with policy and control alignment to state frameworks described in the Independent Review of the Tasmanian State Service final report, and TechnologyOne ERP positioned as the departmental platform for financial processing.
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Department of Communities Tasmania HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NGA HR | Legacy | NGA PWA Empower HR | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Department of Communities Tasmania implemented NGA PWA Empower HR as its Core HR platform. The deployment is documented in the Independent Review of the Tasmanian State Service, which notes a high degree of consistency across agencies and that the majority of agencies use EMPOWER for human resources, situating the Department of Communities Tasmania within that cross-agency standardization trend.
NGA PWA Empower HR was configured to support core human resources capabilities including employee master records, position and organisation structure management, leave and absence management, workforce administration, and employee self service. The configuration emphasis reflects Core HR functional workflows such as role and position control, personnel data governance, reporting and role based access for HR and line managers.
The implementation was delivered into an environment where TechnologyOne is the common finance system across Tasmanian agencies and where Windows based desktops are standard, enabling operational coexistence between HR and finance systems. The rollout aligns with documented cross-agency consistency in core business systems and supports standardized HR data models and operational compatibility across the Tasmanian State Service.
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Payroll | HCM |
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2021 | 2021 |
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Department of Communities Tasmania CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, the Department of Communities Tasmania implemented Microsoft Dynamics CRM as its CRM to support departmental customer relationship management and customer experience functions. The Department of Communities Tasmania Microsoft Dynamics CRM CRM implementation was undertaken at the agency level within the Tasmanian State Service, reflecting agency choice rather than a common statewide platform.
Configuration focuses on standard CRM functional modules, including contact and stakeholder management, case and service request tracking, configurable workflows and forms, and reporting and dashboards for service delivery teams. Microsoft Dynamics CRM was provisioned to support customer engagement and service management workflows used by frontline staff and policy teams, with automation of routing and status tracking aligned to typical CRM operational terminology.
The deployment exists alongside other TSS systems identified in the independent review, including Squiz Matrix, Microsoft SharePoint and WordPress, and does not appear to be integrated into a single common statewide CRM. Governance remains at the agency level, requiring departmental change control, configuration management and local rollout plans, and the implementation underscores the heterogeneous CRM landscape across the Tasmanian State Service.
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IT Decision Makers and Key Stakeholders at Department of Communities Tasmania
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Department of Communities Tasmania Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department of Communities Tasmania IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department of Communities Tasmania digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Department of Communities Tasmania Technographics
Department of Communities Tasmania is a Professional Services organization based in Australia,
with around 820 employees and annual revenues of $65.0 million.
Department of Communities Tasmania operates a diverse technology stack with applications such as
TechnologyOne ERP, NGA PWA Empower HR and Microsoft Dynamics CRM,
covering areas like ERP Financial, Core HR and CRM.
Department of Communities Tasmania has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, NGA HR and Microsoft.
Department of Communities Tasmania recently adopted applications including
TechnologyOne ERP in 2021, NGA PWA Empower HR in 2021 and Fusion5 EmpowerHR Payroll in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department of Communities Tasmania’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department of Communities Tasmania’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department of Communities Tasmania technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.